At Wendy’s in Gonzales, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gonzales, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with food being cold, improperly cooked, or unsanitary, including hair found in food and raw chicken.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently mentioned unsanitary conditions in the restaurant, including dirty floors and restrooms.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and lack of attention to customer needs.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food on occasion, indicating that experiences can vary.
EB
Ezra Bailey
Dec 28, 2025
1.0
This Wendy’s is straight garbage with consistency. I just pulled up and was told their entire system is down and they aren’t taking orders at all — unreal for a fast-food place. On top of that, the chocolate Frosty machine is constantly broken, and in the past I was even told the classic chocolate Frosty was taken off the menu permanently, which is stupid. Between broken systems, broken machines, and mixed-up info, this place is a complete waste of time.
MM
Mark
Dec 21, 2025
2.0
One of the worse meals I have ever had from a Wendy's. Didn't even eat it. Cold and fries were was greasy. So sad.
CA
Character ai
Dec 20, 2025
1.0
Me and my family tried to go in at 7 yesterday but the lobby was completely closed and the short dude with the beanie on even made eye contact with me and smirked!, and I was there on a different day and this white dude with stringy hair and and was heavy set was making customers do surveys to get free food and upsizes, ultimately do not go to this Wendy’s if you want quality food or service they only care about their stars and times not their customers!.
DC
Daryl Cheney
Dec 11, 2025
1.0
The food was very overpriced for what you get, and the kitchen area was very nasty. Had hair on my French fries.
JB
Jeanna Barrett
Nov 28, 2025
5.0
My family and I went through the drive thru here to order lunch. The cashier who took our order was very pleasant! She took our order and repeated it to make sure it was correct. It was almost as pleasant as Chick fil A! This was a nice visit after shopping at Tanger Outlet Mall all day!