Tropical Smoothie Cafe

Reviews

• LS

  Lexi Sutton

  Nov 11, 2025
  1.0
  This location SUCKS!! Seriously some of the worst service I’ve seen in a while. Just walked out of this location (this time actually without any food) because this was the THIRD time in a row where i have walked in to pick up my food and it wasn’t ready even though I ALWAYS order 15-20 minutes prior. And mind you I ONLY get a PB flatbread crunch. THATS IT. You walk in and it takes so long for someone to decide to acknowledge you and then when they finally look at you and you tell them what they want it takes them another 15 minutes to get to it. Last time i went in they didn’t even start making my food UNTIL i walked in. What is the point in mobile ordering if it isn’t ready ahead of time???? And I could understand if they were busy but I go to tropical pretty often and EVERY time i go there’s barely a car in the parking lot or an order on the screen. This is just absolutely ridiculous. Other people have jobs too and don’t have time to spend damn near 30 minutes waiting on some granola and peanut butter. Oh and don’t order from the drive thru because it takes them 10 minutes to actually come and take your order and then another 15 for them to make it!!
• CB

  Connie Billiot

  Oct 17, 2025
  1.0
  Ordered food online for pick up. When I arrived both girls had no clue how to make the chipotle flatbread sandwich. They also could not figure out how to give me a refund. They called their manager and he made the sandwich. This is a crazy way to do busy.
• CA

  Cody Ashworth

  Oct 9, 2025
  3.0
  The smoothie was solid and about what I expected price wise. I walked in and two of the staff were sitting down. Its slow so I understand. I sat there for a minute drinking my smoothie and then told them to have a great day as I left. I received blank stares. The whole interaction was cold. Overall it seems like I was an inconvenience to them and they would rather I not have came in.
• CV

  camille vidrine

  Oct 5, 2025
  1.0
  Service was terrible and the food was made very poorly. I ordered what I get every single time at different locations that always tastes great and my bowl was half way full, barely anything to it, and no sauce I had to ask for it after I sat down. When I ordered, I asked for a wrap but put in a bowl and he almost told me no to doing it even though I know they can because, again, I get it very often. His words were “uhhh I don’t think I can. I mean I could it’s just difficult”. My mom’s bowl was the exact same way. I’m very upset about this experience and will not be returning to this location.
• JR

  Jane Rideaux

  Jul 30, 2025
  1.0
  I drove out my way for lemon head girl with crazy lashes to tell me yall don’t have any plant based chicken 🤬

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