Taco Bell

3.1
838 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1202 N. Airline Hwy. in Gonzales. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1202 N. Airline Hwy., Gonzales, LA
70737, United States

Hours

Reviews

3.1
838 reviews
5 stars
271
4 stars
126
3 stars
137
2 stars
63
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

Many reviews mentioned issues with food quality, such as cold, soggy, or improperly prepared items.

Staff Attitude

Numerous customers noted that employees appeared unmotivated and unfriendly, contributing to a negative dining experience.

Order Accuracy

A significant number of reviews highlighted that orders were often incorrect or incomplete, leading to customer frustration.

Cleanliness

Some customers appreciated the cleanliness of the location, but this was overshadowed by the overall negative experiences reported.
  • MP
    Melanie Painter
    1 day ago
    1.0
    I’m leaving this review in the hopes that a manager sees it. I came into Taco Bell today to pick up two delivery orders for DoorDash. One of them being very large, and the only reason that I accepted the order in the first place. When I walked in, there was an order already ready, however, it was not mine. When I told them that I was picking up two orders one for Katie and one for Justin, they said OK and that they’d go check on it. They came back again and asked again what I needed and I told them. And the lady in the back said I’m the only one making orders. It might be a while and I asked simply how long. And she could not give me an order number. She just said that she had a bunch of drive-through orders. And I said I think that you should prioritize DoorDash as much as drive-through. And the guy at the drive-through counter countered me back saying that people in the drive-through can’t wait 20 minutes for their food. But apparently DoorDash can wait a long long time for their orders because I was there for at least 10 minutes if not, 15. I asked twice how much longer it would be on the orders and they never could give me an amount. In the end, they gave me the second order, before the first one was even finished and when I asked again about the larger order, they told me that if I had a problem, they’d call the cops. And I said I just need to know how long so I can let my clients know.And then both of the employees began being rude to me about me needing the order, they both got very defensive about their own jobs, the guy at the drive-through window starts telling me that he DoorDash is so me having to wait at Taco Bell doesn’t make me lose any money and I’m literally like trying to tell him. Yes time is money and so me standing here for 15 minutes waiting for an order definitely cost me money. It makes me lose money anyway. and in the end, the staff threatened to call the cops on me because I was just asking them to do their job and get my clients order ready I would love for a manager from this location to get back to me because I’d really like to talk to you about your employees. And the order that I did get to deliver they didn’t even give me a drink poor poor professionalism.
  • GK
    Georgia K
    Jan 5, 2026
    1.0
    Always getting the order wrong when there's literally only one substitution. Im never eating here again , rather go to chipotle anyway (who has never gotten an order wrong, even with multiple substitutions) bye taco bell 👋
  • JS
    Jack Somia
    Dec 21, 2025
    1.0
    This Taco Bell consistently has horrible service. I’ve ordered here several times and each and every time without fail my order is wrong. I’ve even tried on DoorDash and that is even worse. It’s like they don’t even care about their customers at all. Practically throwing the food at you through the window like you’re the inconvenience. NEVER going back!
  • JP
    Jamie Perry
    Oct 29, 2025
    3.0
    Sometimes they do very well and other times it's horrible. Im unsure if the workers just can't be consistent or the manager can't keep the same employees.
  • SM
    Skye Monkey
    Oct 16, 2025
    1.0
    This location needs a whole revamp, the employees always look miserable and make you feel like an inconvenience even if they’re not busy. Every time I order from here I PAY for a large Baja blast freeze and every single time without fail, they give me a medium that’s only filled up 3/4 of the way. And anytime I order any type of sauce from here I never receive it even tho I’m paying $1+ for each sauce. Everything is over priced to begin with so I would at least like to receive what I’m paying for.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1202 N. Airline Hwy, Gonzales, LA?

The drive-through is open from 9:00 AM to 2:00 AM Sunday through Wednesday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

Does this Taco Bell location offer online ordering and delivery services?

Yes, you can order ahead online or on the mobile app for pickup or delivery at this location.