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Taco Bell

3.1
(844 reviews)

Business Details

1202 N. Airline Hwy., Gonzales, LA
70737, United States
(225) 459-7420

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1202 N. Airline Hwy. in Gonzales. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1202 N. Airline Hwy., Gonzales, LA
70737, United States

Hours

Reviews

3.1
844 reviews
5 stars
272
4 stars
128
3 stars
137
2 stars
63
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Many reviews highlighted issues with food preparation, including cold, soggy, or improperly made items.

Management Issues

Several customers expressed concerns about management's lack of oversight and accountability, leading to a negative work environment for employees.

Inconsistent Availability

Customers noted that the location often runs out of menu items and has inconsistent operating hours.
  • KJ
    Kierra Johnson
    Feb 13, 2026
    1.0
    Put in my order 30 minutes ago only ordered one combo. Have employees going outside smoking and doing whatever when they have a line around the building and a lobby full of people. Very disappointed in this location will not be back again. Do not recommend anyone coming here.
  • BA
    Bang Dat Shyt Audio
    Jan 31, 2026
    4.0
    Service could be better but food was hot
  • KJ
    Kirk J
    Jan 22, 2026
    1.0
    Food wasn’t even properly prepared.
  • MP
    Melanie Painter
    Jan 11, 2026
    1.0
    I’m leaving this review in the hopes that a manager sees it. I came into Taco Bell today to pick up two delivery orders for DoorDash. One of them being very large, and the only reason that I accepted the order in the first place. When I walked in, there was an order already ready, however, it was not mine. When I told them that I was picking up two orders one for Katie and one for Justin, they said OK and that they’d go check on it. They came back again and asked again what I needed and I told them. And the lady in the back said I’m the only one making orders. It might be a while and I asked simply how long. And she could not give me an order number. She just said that she had a bunch of drive-through orders. And I said I think that you should prioritize DoorDash as much as drive-through. And the guy at the drive-through counter countered me back saying that people in the drive-through can’t wait 20 minutes for their food. But apparently DoorDash can wait a long long time for their orders because I was there for at least 10 minutes if not, 15. I asked twice how much longer it would be on the orders and they never could give me an amount. In the end, they gave me the second order, before the first one was even finished and when I asked again about the larger order, they told me that if I had a problem, they’d call the cops. And I said I just need to know how long so I can let my clients know.And then both of the employees began being rude to me about me needing the order, they both got very defensive about their own jobs, the guy at the drive-through window starts telling me that he DoorDash is so me having to wait at Taco Bell doesn’t make me lose any money and I’m literally like trying to tell him. Yes time is money and so me standing here for 15 minutes waiting for an order definitely cost me money. It makes me lose money anyway. and in the end, the staff threatened to call the cops on me because I was just asking them to do their job and get my clients order ready I would love for a manager from this location to get back to me because I’d really like to talk to you about your employees. And the order that I did get to deliver they didn’t even give me a drink poor poor professionalism.
  • GK
    Georgia K
    Jan 5, 2026
    1.0
    Always getting the order wrong when there's literally only one substitution. Im never eating here again , rather go to chipotle anyway (who has never gotten an order wrong, even with multiple substitutions) bye taco bell 👋

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1202 N. Airline Hwy, Gonzales, LA?

The drive-through is open from 9:00 AM to 2:00 AM Sunday through Wednesday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

Does this Taco Bell location offer online ordering and delivery services?

Yes, you can order ahead online or on the mobile app for pickup or delivery at this location.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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