Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews highlighted issues with food being cold, old, or improperly prepared, with some customers receiving incorrect items.
Customer Experience
Overall customer experience was negatively impacted by disorganization, lack of attention from staff, and unsanitary conditions.
Positive Notes
A few customers mentioned friendly staff and fresh food on rare occasions, but these were overshadowed by the negative feedback.
NB
Nate Bibbs
4 days ago
5.0
Giving 5 stars so it can be seen. THEY HAVE DECAF AND REFUSE TO SERVE IT! THEY GIVE THE PEOPLE THAT ORDER DECAF, CAFFEINATED COFFEE! It’s dangerous and needs to stop immediately!
SB
Shawn Blum
Dec 23, 2025
5.0
Every time I go there to people are very happy and cheerful
TS
Tyson Sheets
Dec 20, 2025
1.0
They can’t hear and remember your order
SS
Sralius
Dec 12, 2025
1.0
This McDonald's is the worst. I dont understand how they can serve luke warm, mushy fries in the middle of a dinner rush. I asked for fresh fries and they had me pull up, took 10 minutes to get them to me, and they were STILL MUSHY! The burger was also hard on one side. Just terrible. Honestly, zero stars
RM
R. MM
Dec 7, 2025
1.0
First of all, it doesn't matter if I spend 2 dollars or 52, the service should be the same. If you can't do that, your employees need to be retrained or fired. My father went through drive through and the order was ridiculously simple, a 6 piece nugget happy meal with a chocolate milk and ranch, a mocha Frappe and 2 double cheeseburgers with and two small fries. He had to go back because they left off two nuggets and the chocolate milk and gave me a chocolate shake instead of a Frappe and barbecue instead of ranch. This location is a constant problem. If we go again, we are driving a little more to one that we know won't screw us over.
Delivery is available from 5:00 AM to 11:30 PM Monday to Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
When is the drive-thru open at McDonald's in Gonzales?
The drive-thru operates daily from 5:00 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.
What services does this McDonald's offer?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Which payment options are accepted at McDonald's Gonzales?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Gonzales?
McDonald's is located at 915 N Airline Hwy, Gonzales, LA 70737, USA.
Can I order McDonald's delivery online or via an app?
Yes, you can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play.
What are some nearby restaurants to McDonald's Gonzales?
Nearby dining options include Little Caesars Pizza, New Orleans Original Daiquiris, and El Meskal Mexican Restaurant.
Are there any nearby banks if I need to withdraw cash near McDonald's?
Investar Bank and Hancock Whitney are both nearby if you need banking services or ATM access.
Where can I get beauty services near McDonald's in Gonzales?
Nearby beauty options include Unique Nails & Spa, Serenity Salon LLC, Mary Babin's New Image, and The Barbershop Gonzales.
Does McDonald's Gonzales participate in any rewards programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.