Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,372 reviews
5 stars
490
4 stars
233
3 stars
249
2 stars
120
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Freshness
There were numerous complaints about cold, stale, or improperly prepared food, with some customers receiving items that were not fresh.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers did report positive experiences with quick service and fresh food on occasion.
- BOBrittany OursoNov 15, 20252.0Always something
- LLLaurieNov 10, 20251.0Food was old. Not even warm.
- SASharlena ArmandOct 28, 20255.0Gonzalez McDonald's was good! Hot and fresh fries, burger and nuggets! Kids were excited about the freshness!
- DGd geterOct 19, 20251.0This may be the worst mcds I've ever been too never get the order right, always with the attitude, not going back
- SLSteven LafleurOct 12, 20252.024 minutes in the drive thru to get two small hamburgers (10/11 - 20:45) Past visits also indicate that they're gaming the system which presumably measures speed of service--why am I asked to leave the window when no one else is behind me? Leadership and workers both could learn A LOT from Chick-Fil-A about how to enhance the customer experience.
Frequently Asked Questions About McDonald's
What are McDonald's Gonzales delivery hours?
Delivery is available from 5:00 AM to 11:30 PM Monday to Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
When is the drive-thru open at McDonald's in Gonzales?
The drive-thru operates daily from 5:00 AM to midnight, except on Friday and Saturday when it stays open until 1:00 AM.
What services does this McDonald's offer?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Which payment options are accepted at McDonald's Gonzales?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Gonzales?
McDonald's is located at 915 N Airline Hwy, Gonzales, LA 70737, USA.
Can I order McDonald's delivery online or via an app?
Yes, you can order delivery online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play.
What are some nearby restaurants to McDonald's Gonzales?
Nearby dining options include Little Caesars Pizza, New Orleans Original Daiquiris, and El Meskal Mexican Restaurant.
Are there any nearby banks if I need to withdraw cash near McDonald's?
Investar Bank and Hancock Whitney are both nearby if you need banking services or ATM access.
Where can I get beauty services near McDonald's in Gonzales?
Nearby beauty options include Unique Nails & Spa, Serenity Salon LLC, Mary Babin's New Image, and The Barbershop Gonzales.
Does McDonald's Gonzales participate in any rewards programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.