McDonald's

3.0
1392 reviews
Get DirectionsCallWebsite

Business Details

1939 W Hwy 30, Gonzales, LA
70737, United States
(225) 647-8824
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1939 W Hwy 30, Gonzales, LA
70737, United States

Hours

Reviews

3.0
1,392 reviews
5 stars
394
4 stars
221
3 stars
213
2 stars
129
1 star
435

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and unprofessional.

Long Wait Times

Many customers experienced excessive wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over the lack of attention to detail.

Cleanliness Issues

Several reviews mentioned dirty conditions in the restaurant, including unpleasant odors and unsanitary bathrooms.

Inconsistent Food Quality

Customers reported inconsistent food quality, with some items served cold or not prepared as expected.
  • CA
    Cody Ashworth
    Nov 16, 2025
    1.0
    Just terrible service. Lady was sitting down at the 1st window and having a private conversation in the phone. It took me 35 minutes from pull up to pull out. Just bad management. Bad workers. There was quite a few people in the restaurant "working" but there was also a line around the building.
  • JD
    Jakaiya Dorsey
    Nov 14, 2025
    1.0
    I literally ordered a double quarter wit fries and a frappe. The frappe was straight ice and caramel base. The fries were definitely cold and old. All they do is play around and not even care about the customers it’s ridiculous. They be smokin inside the store. The crew has no type of home training it’s sad
  • CM
    Carolina S. M.
    Nov 10, 2025
    4.0
    Mc Donalds gonzales, Louisiana El café helado está DELICIOSO. Servicio rápido y eficiente. Uno de los mejores Mcdonalds de toda California. Nos han puesto pajitas con las bebidas, y se agradece porque no hemos tenido que levantarnos a cogerlas. Ordenado y súper limpio. Muy recomendable!!
  • JF
    Joelle Fontenot
    Nov 3, 2025
    1.0
    The girl working the second window was very nice. The person taking my order you can barely hear them, and before I completed my order they are telling me to pull up. They messed my order up. I wanted a large sweet tea, they put a Dr Pepper. Then I asked for my burger with just meat and cheese. And it had everything on it. When I was trying to explain to them that I ordered a sweet tea and not a Dr Pepper. Another person walked up and asked what I wanted? What I want is for my stuff to be correct!
  • MM
    Monica
    Oct 31, 2025
    5.0
    Great breakfast was fresh and hot. And the customer service was great!! Thank you!
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Gonzales, LA?

McDonald's Gonzales is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and extends to 2:00 AM on Friday and Saturday.

Does McDonald's in Gonzales offer delivery services?

Yes, delivery is available daily from 5:00 AM to 2:00 AM, with options like curbside pickup, same-day delivery, and no-contact delivery.