Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,404 reviews
5 stars
395
4 stars
222
3 stars
213
2 stars
129
1 star
445
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Long Wait Times
Many customers experienced excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 30 minutes.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and staff not following through on requests.
Cleanliness Issues
Several reviews mentioned dirty conditions in the restaurant, including unsanitary bathrooms and a generally unkempt environment.
Inconsistent Food Quality
Customers reported inconsistent food quality, with some items being served cold or not prepared as requested.
- MTMikl Tapia4 days ago1.0I guess management at this location really doesn’t care what their employees do. Went through the drive thru a few nights ago and I was told that they only had chicken nuggets because they were short staffed. I was confused because there were like 5 employees out front listening to music and getting high. Also they will never get your order right. I’m scared to even eat the food they serve now, I won’t be going back. I’m sure this will only help others know about this place because management doesn’t care how it’s ran, it’s just a big party place for them to hang out and get paid for doing a half job.
- RRRusty Roberts4 days ago1.0This place forgets something in my order most every time I go. The other day I pulled up in the drive through and they said they only had fries and chicken nuggets because they were short handed. When I pulled off there were four employees out front smoking. Today they forgot both my drinks and my hamburger patty.
- AHAdreianna HinesDec 28, 20251.0around 7 am I ordered a sausage biscuit wand i was waiting on my order to be taken, the workers were just all looking in their phones by the bag station, and they were just walking by looking at me and it took one worker to tell me to use the machines. I didn’t think I would have to use the machine, but the customer service overall was trash. I didn’t get greeted when I walked in. The workers were rude when they gave me my food. It wasn’t a great atmosphere. I didn’t feel welcomed at all.
- JBJon BonanoDec 23, 20251.0The four cars in the drive thru eventually left after sitting and waiting with nobody answering the window. As we all drove around the store to leave the employee was just sitting on her cell phone.
- KMKJ MDec 20, 20251.0Inside takes FOREVERRRRR. DRIVE THRU WILL HAVE YOU WAITING FOR 40 minutes before they even acknowledge you. HORRIBLE. HORRIBLE. HORRIBLE. The drive thru man was on his PHONE instead of taking orders.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Gonzales, LA?
McDonald's Gonzales is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and extends to 2:00 AM on Friday and Saturday.
Does McDonald's in Gonzales offer delivery services?
Yes, delivery is available daily from 5:00 AM to 2:00 AM, with options like curbside pickup, same-day delivery, and no-contact delivery.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
Where is McDonald's in Gonzales located?
It is located at 1939 W Hwy 30, Gonzales, LA 70737, United States.
What payment options are accepted at McDonald's Gonzales?
They accept American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Can I order from McDonald's Gonzales using a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android platforms, or use their online delivery link.
What services does McDonald's Gonzales provide?
Services include drive-thru, McDelivery, mobile offers, mobile ordering, gift cards, and WiFi.
Are there other fast food restaurants near McDonald's Gonzales?
Yes, nearby fast food options include Burger King, Taco Bell, Zaxby's, Chick-fil-A, and Smalls Sliders, giving customers a variety of dining choices in the area.
Where can I find accommodations near McDonald's in Gonzales?
Nearby hotels include Ascension Inn and Suites, Best Western Inn, Days Inn by Wyndham Gonzales, and Americas Best Value Inn Gonzales, convenient for travelers and visitors.
Are there any gas stations or convenience stores near McDonald's Gonzales?
Yes, customers can find nearby Shell, Circle K, and Cracker Barrel Old Country Store, which offer gas, snacks, and convenience items.