Jimmy John's

3.8
175 reviews

About

Sandwich Restaurant

Location

Jimmy John's
114 South Airline Highway Suite A, Gonzales, LA
70737, United States

Hours

Reviews

3.8
175 reviews
5 stars
96
4 stars
26
3 stars
10
2 stars
7
1 star
36
  • DR
    Drew Reichart
    3 days ago
    5.0
    Great sandwich and a very personable staff member who waited on me. Tim was very professional and I’ll be back. Place was super clean too.
  • SJ
    Samantha Jean
    Dec 19, 2025
    5.0
    The young man that helped me was incredibly polite and helpful. The restaurant was clean. The young lady that gave me my order was a total sweetheart
  • WJ
    wyatt jensen
    Dec 6, 2025
    5.0
    Great service and sandwich is great too
  • TP
    Tutsa Peters
    Oct 21, 2025
    1.0
    Worst experience ever at this Jimmy a John location in Gonzales. Order my sandwich through drive through today around 12:18 noon today (owner:…review your surveillance camera for accuracy) and I was told I could not pay Apple Pay because they may drop my phone if I hand it over to be scanned.I was like you got to be kidding. I just came here Saturday and had no issue with them taking Apple Pay through the drive through! I was highly disappointed at the lack of empathy and lack of professionalism. I had to leave because I didn’t have shoes on to go in and I only had a 30 minute lunch break. I was left without my meal just because she said “they may drop my phone if I pay Apple Pay and they don’t want to be responsible. I had to come inside to pay. How crazy that sounds. If you won’t take Apple Pay by drive thru please put a sign out so we all know In advance. You won’t be in business long with this process for sure! Unbelievable Bad Service!!
  • AS
    Andrea Smith
    Oct 21, 2025
    2.0
    I really enjoy Jimmy John’s sandwiches. The food is always fresh, consistent, and top-tier. However, I’ve noticed an issue with the drive-through payment process. Sometimes employees allow Apple Pay at the window, and other times they don’t. It would be helpful if the store posted a clear sign stating whether Apple Pay is accepted in the drive-through, so customers know what to expect before ordering. The main reason for using the drive-through is convenience, and it feels unfair when the policy seems to change depending on who’s working. I hope this can be addressed so the experience stays as great as the food.