Chipotle Gonzales Outlets is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally enjoyed the food, noting it was flavorful and well-portioned, but there were complaints about freshness and preparation issues.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, with dirty tables, overflowing trash, and unkempt bathrooms being common complaints.
Service Issues
While some customers praised the friendly staff, many reported rude service, long wait times, and issues with order accuracy.
Availability of Items
Frequent reports of being out of key menu items, especially during peak hours, led to customer frustration.
Overall Experience
The overall experience varied significantly, with some customers having great visits while others reported multiple issues, leading to a decline in satisfaction.
JB
Joy Boy
Oct 31, 2025
4.0
La comida esta super!!
AM
Antionette Mitchell
Oct 6, 2025
5.0
I have gone to three Chipotle restaurants. The staff are nice and friendly.. Always ready for you to select your choice of food. My fav is burritos with the sides. Sooo Good!
DW
denise williams
Sep 10, 2025
4.0
You well enough in 1 bowl u have a lot of different things in your bowl what u choose and it’s good leaving ur taste buds happy 😏
DB
David Booth
Sep 5, 2025
4.0
No tipping for the staff!!
Corporate America
DB
Deja Breaud
Aug 28, 2025
1.0
The women in there was rude and told me the food wasn’t fresh whattttt, you shouldn’t tell customers that said it was was last cooked at 2 and all the other stuff was days old then all of them had attitudes
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Gonzales Outlets serve?
Chipotle Gonzales Outlets offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 2410 Tanger Blvd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at Gonzales Outlets offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
Can I order food online from Chipotle Gonzales Outlets?
Yes, you can place online orders through their website or the Chipotle app.
What is Chipotle’s commitment to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms that follow humane and sustainable practices, avoiding artificial additives.
How can I contact Chipotle Mexican Grill Gonzales Outlets?
You can reach them by phone at +1 225-647-0828 or email at LA.2924.GonzalesOut@chipotle.com.
What are some popular nearby stores I can visit along with Chipotle at Gonzales Outlets?
Nearby popular stores include Journeys for clothing and shoes, Victoria’s Secret & PINK for lingerie, and Samsonite Company Store for travel gear.
Are there other dining options near Chipotle at Gonzales Outlets?
Yes, Great American Cookies and Wendy’s are nearby for dessert and quick meals respectively, and Cracker Barrel Old Country Store offers American Southern cuisine.
Where can I grab a coffee near Chipotle at Gonzales Outlets?
Starbucks is conveniently located nearby for coffee and beverages before or after your meal.
Does Chipotle Mexican Grill Gonzales Outlets accept credit cards and catering orders?
Yes, they accept credit cards and provide catering services for events and group orders.