Chipotle Gonzales Outlets is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions in the bathroom.
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and flavorful meals while others received cold, stale, or improperly prepared food.
Staff Attitude
Feedback on staff behavior was mixed; some customers praised friendly service, while others reported rudeness and lack of attentiveness.
Availability of Items
Many reviews noted frequent shortages of menu items, with customers often finding the restaurant out of key ingredients.
Service Speed
While some customers appreciated the fast service, others experienced long wait times and issues with order accuracy.
MG
Marilyn Gordon
Jan 4, 2026
5.0
Ok
JN
Justin Nash
Dec 30, 2025
3.0
The second time in this location. As I was ordering the young lady accidentally put carne assada in my bowl. When I asked for steak, I politely informed her, I asked for steak as she started to throw the bowl away to make a new one another young lady came over and said, what are you doing? Um, just remove the carnaasada. As she proceeded to grab a set of tongs and start to do so I politely informed her that that was cross-contamination. And if I had been allergic to anything with the carne assada just her removing it after it touching the other food in my bowl was not adequate which she proceeded to ask me if I was allergic, I explained that I was not, however, i was explaining to her that what she was doing was wrong. Do with that information which you will. But it is obvious that the people working within this establishment have not gone through service Safe courses eaters beware.
RO
Ricardo Olvera
Dec 22, 2025
5.0
This Chipotle in Gonzales, right across from the Tanger Outlets, is always a solid spot! The atmosphere is clean and well-maintained, and the food is consistently great—everything you’d expect from Chipotle. There’s plenty of parking, which makes it super convenient.
BM
Billie Jo Mercante
Nov 28, 2025
5.0
Love the girl named Brianna. She works so hard. Good hearted young women.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Gonzales Outlets serve?
Chipotle Gonzales Outlets offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 2410 Tanger Blvd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at Gonzales Outlets offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
Can I order food online from Chipotle Gonzales Outlets?
Yes, you can place online orders through their website or the Chipotle app.
What is Chipotle’s commitment to food quality and sourcing?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms that follow humane and sustainable practices, avoiding artificial additives.
How can I contact Chipotle Mexican Grill Gonzales Outlets?
You can reach them by phone at +1 225-647-0828 or email at LA.2924.GonzalesOut@chipotle.com.
What are some popular nearby stores I can visit along with Chipotle at Gonzales Outlets?
Nearby popular stores include Journeys for clothing and shoes, Victoria’s Secret & PINK for lingerie, and Samsonite Company Store for travel gear.
Are there other dining options near Chipotle at Gonzales Outlets?
Yes, Great American Cookies and Wendy’s are nearby for dessert and quick meals respectively, and Cracker Barrel Old Country Store offers American Southern cuisine.
Where can I grab a coffee near Chipotle at Gonzales Outlets?
Starbucks is conveniently located nearby for coffee and beverages before or after your meal.
Does Chipotle Mexican Grill Gonzales Outlets accept credit cards and catering orders?
Yes, they accept credit cards and provide catering services for events and group orders.