Numerous customers reported extremely slow service, with long wait times for food and drinks, and inattentive staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
JP
Jacob Perez
Jan 4, 2026
1.0
As soon as we walked in, I could tell this was going to be a bad experience. The restaurant wasn’t busy at all, yet there wasn’t a server in sight. When someone finally came out, she completely ignored us. No greeting, no acknowledgment, no sense of urgency. Instead, she and another server stood at their register area gossiping for several minutes before finally coming over.
We asked for a booth, and the one we were taken to was filthy. We had to stand there while she cleaned it. After sitting down, we waited another 10 minutes before she came back to even take our drink order. At that point, I told everyone at the table to have their food order ready because it was already clear this wasn’t going to be a smooth visit.
We ordered everything at once, and somehow all three orders were messed up. Two of us ordered wraps, one of them very spicy, and the server gave them to the wrong people. My friend, who absolutely does not eat spicy food, took one bite of my mango habanero wrap and was nearly in tears. Meanwhile, I had already eaten half of hers before realizing the mistake.
We asked for the wrap to be remade, but the server didn’t even bother removing the extra wrap from the bill. At that point, my friend was extremely aggravated and asked for a manager. The manager also took forever to come over because he was busy chatting with another server. When he finally showed up, he removed the extra wrap and closed the bill but didn’t even give us a copy to review or sign.
To top it all off, I went to the men’s restroom before leaving and it was disgusting. There was urine all over the floor, the smell was overwhelming, and the floor was sticky like it hadn’t been mopped in days. The restaurant itself had paper and trash all over the floors from straws and receipts.
This place was a mess from start to finish. Poor service, wrong food, no accountability, and absolutely unacceptable cleanliness. I will not be returning.
LC
larry ceravola
Jan 3, 2026
1.0
Terrible service
BW
Blake Williams
Dec 31, 2025
1.0
Last meal of the year was horrible , thanks Buffalo Wild Wings Gonzales
SH
Samila Hadid
Dec 6, 2025
2.0
Food is great but I swear every single time I order takeout here they forget something
CA
Cory Adams
Nov 21, 2025
2.0
Came to BWW to watch football/Mcaffee show for lunch. Christmas music blaring so loud you can’t even think. Asked if they could turn sound on for the main tvs so we can watch the mcaffee show. The only customers in the whole place are all sitting around the bar watching the tvs. Manager said no. Not unless it’s an lsu game or fight. So let’s just blare music that no one is listening to. Welcome to 2025. Next time I’ll just order wings to go and watch football on our phones in the truck.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Gonzales offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Gonzales?
It is located at 2001 W Highway 30, Gonzales, LA 70737.
What are the operating hours for Buffalo Wild Wings in Gonzales?
Buffalo Wild Wings is open daily from 11:00 AM to 11:59 PM.
Is Buffalo Wild Wings in Gonzales open on Sundays?
Yes, it is open from 11:00 AM to 11:59 PM on Sundays.
How can I contact Buffalo Wild Wings in Gonzales?
You can call them at +1 225-450-6401.
Does Buffalo Wild Wings offer takeout services?
Yes, it is listed as a takeout restaurant among its categories.
What nearby restaurants can I visit when I'm at Buffalo Wild Wings in Gonzales?
Nearby restaurants include Outback Steakhouse, Chick-fil-A, Jack in the Box, McDonald's, and Waffle House, providing a variety of options for different tastes.
Are there nearby places to shop near Buffalo Wild Wings in Gonzales?
Yes, Tanger Outlet and Sunglass Outfitters are nearby shopping centers where customers can browse for fashion accessories and eyewear.
Can customers find gas stations close to Buffalo Wild Wings in Gonzales?
Yes, gas stations such as Cracker Barrel Old Country Store, Circle K, Shell, and others are located nearby for convenient refueling.
Are there hotels near Buffalo Wild Wings in Gonzales for those traveling?
Yes, accommodations like Budget Inn, America's Best Inns, and Americas Best Value Inn Gonzales are close by for travelers' convenience.