Buffalo Wild Wings

3.3
1394 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2001 W Highway 30, Gonzales, LA
70737, United States

Hours

Reviews

3.3
1,394 reviews
5 stars
516
4 stars
242
3 stars
167
2 stars
137
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times for food and drinks, and inattentive staff.

Food Quality

Many reviews mentioned cold, undercooked, or poorly prepared food, with some customers experiencing food poisoning.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in service quality.

Management Concerns

Customers expressed dissatisfaction with management's responsiveness to service issues and overall restaurant operations.
  • CA
    Cory Adams
    3 days ago
    2.0
    Came to BWW to watch football/Mcaffee show for lunch. Christmas music blaring so loud you can’t even think. Asked if they could turn sound on for the main tvs so we can watch the mcaffee show. The only customers in the whole place are all sitting around the bar watching the tvs. Manager said no. Not unless it’s an lsu game or fight. So let’s just blare music that no one is listening to. Welcome to 2025. Next time I’ll just order wings to go and watch football on our phones in the truck.
  • LM
    Los M
    Nov 5, 2025
    5.0
    For a 2pm lunch, we were seated and attended to quickly. Food was hot and delicious. Bathroom was clean.
  • SR
    sheila ray
    Oct 17, 2025
    1.0
    Our second time going 1st time my cheeseburger was made wrong this time took forever to be seated we ordered off the pick 6 I ordered another cheeseburger with no mustard we asked about a sandwich my husband want and was told yes it was on the pick 6 and guesswhat my cheeseburger had mustard on it so I took a piece of one of the meat that didn't have mustard on it we still didn't have any silverware after asking twice so we are our food with them big toothpicks you get then they charged use extra for the sandwich my husband got after telling us it was on the pick6 at the time there was only 3 other tables with people in there if I could give a minus star for our service today I would
  • JB
    Joyce Buchanan
    Oct 11, 2025
    1.0
    Rating service only, horrible Kadasia/ Dasia answered the phone 10/11/25 approximately 708pm could not find my paid order with a confirmation number. Requested a manager was placed on hold for over 15 minutes and finally disconnected. I know to alway double check my bag if it’s a pick up order, be assured the order will not be correct. Horrible customer service!!!!
  • MH
    MaKayla Hopkins
    Oct 4, 2025
    1.0
    I am hell It disappointed, I am Disgusted, me and my family, all the Burgers we ordered were Cold raw and or not Edible, I am Disgust we talk to Management and all we got is not to make more but to just take it off thr tab I will never never come back here, as well as we been asking for the check and my boyfriend say do that faster, because we had waited for a Hour to get are food to fine it cold raw, and Disgusting, and the Waitres say that was Rude off my boyfriend to sat even tho we told them Multiple time their issue with are food

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Gonzales offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Gonzales?

It is located at 2001 W Highway 30, Gonzales, LA 70737.