McDonald's

3.0
966 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
13496 Highway 73, Geismar, LA
70734, United States

Hours

Reviews

3.0
966 reviews
5 stars
268
4 stars
149
3 stars
153
2 stars
102
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms, with complaints about dirtiness and hygiene.

Ordering Process

Customers expressed frustration with the kiosk-only ordering system and lack of assistance from staff.

Management Issues

Reviews indicated poor management practices, including lack of staff engagement and inadequate response to customer complaints.
  • AW
    averiana winfrey
    3 days ago
    5.0
    My food has been fresh and amazing since they opened
  • DA
    DJ Adams
    Jan 3, 2026
    5.0
    New location, same service.
  • TL
    Tammy Lancaster
    Dec 28, 2025
    2.0
    No one mans the register. It’s mainly order at kiosk only or app orders. No way to sub an English muffin for a biscuit on the big breakfast at the kiosk. Takes forever to get help. We got our meal pretty quick but order was wrong in 3 parts… I’d say with all the Mc Donald’s in town, go to a different one.
  • AB
    Alice Blade
    Dec 15, 2025
    5.0
    Great coffee!
  • SW
    sandy white
    Nov 24, 2025
    1.0
    Worse experience EVER!! I order big macs, they were super dry!! Barely any sauce, fries COLD, request no salt fries, COLD WITH SALT! My son kids burger had 2 small dots smear of ketchup ARE YOU SERIOUS?! Don't wanna do your job, MOVE AROUND!! RIDICULOUS!! Too much money gone to waste for people to mistakes and make it how they want!!! You want someone make anything up for your order! Close this establishment down immediately!!

Frequently Asked Questions About McDonald's

What are the drive-through hours for this McDonald's location in Geismar, LA?

Drive-through is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.

Is delivery available from this McDonald's and what are the delivery hours?

Delivery is available but the restaurant is closed for delivery every day, so currently delivery service is not active.