McDonald's

3.6
514 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1900 Main St, Franklin, LA
70538, United States

Hours

Reviews

3.6
514 reviews
5 stars
218
4 stars
87
3 stars
73
2 stars
49
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for orders and food preparation.

Food Quality

Numerous reviews highlighted issues with food quality, including raw or cold items and incorrect orders.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.

Order Accuracy

Many reviews mentioned problems with order accuracy, including missing items and incorrect modifications.
  • RC
    Rebecca Comeaux
    2 days ago
    3.0
    It took so long for them to get my payment off my card and my hash browns was cold and tasted old soaked in grease. Then my mcgriddles was cold as well and I swear they give you too much eggs that's all you taste my cheese was cold and hardened. The only thing good was my caramel frappe
  • DP
    D'Ambra Perkins
    Sep 25, 2025
    1.0
    Raw burgers and they can't read .
  • SL
    Sam Lemoine
    Aug 17, 2025
    1.0
    Complete disorder. Waiting 10 min to order. Ended up leaving
  • CT
    Courtlynn Thomas
    Jun 8, 2025
    1.0
    This is the rudest McDonalds I have ever been to. And it sucks that there’s barely any fast food places near by for a quick meal. We bought extra sauce for our chicken nuggets and they were refusing to give us what we payed for and they didn’t even had my sauce. Take it off the kiosk. And my fiancé bites into his chicken sandwich and it’s raw!!! Yall need to get better but unfortunately we are never coming back
  • JG
    Joe De Gorostiza
    May 29, 2025
    1.0
    Slow as heck and 6 people who came in after us got served before our we got our food.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Franklin, LA?

McDonald's in Franklin, LA is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's has a drive-thru that operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.