Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with long wait times for orders and food preparation.
Food Quality
Numerous reviews highlighted issues with food quality, including raw or cold items and incorrect orders.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.
Order Accuracy
Many reviews mentioned problems with order accuracy, including missing items and incorrect modifications.
RC
Rebecca Comeaux
2 days ago
3.0
It took so long for them to get my payment off my card and my hash browns was cold and tasted old soaked in grease. Then my mcgriddles was cold as well and I swear they give you too much eggs that's all you taste my cheese was cold and hardened. The only thing good was my caramel frappe
DP
D'Ambra Perkins
Sep 25, 2025
1.0
Raw burgers and they can't read .
SL
Sam Lemoine
Aug 17, 2025
1.0
Complete disorder.
Waiting 10 min to order.
Ended up leaving
CT
Courtlynn Thomas
Jun 8, 2025
1.0
This is the rudest McDonalds I have ever been to. And it sucks that there’s barely any fast food places near by for a quick meal. We bought extra sauce for our chicken nuggets and they were refusing to give us what we payed for and they didn’t even had my sauce. Take it off the kiosk. And my fiancé bites into his chicken sandwich and it’s raw!!! Yall need to get better but unfortunately we are never coming back
JG
Joe De Gorostiza
May 29, 2025
1.0
Slow as heck and 6 people who came in after us got served before our we got our food.
What are the operating hours for McDonald's in Franklin, LA?
McDonald's in Franklin, LA is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, this McDonald's has a drive-thru that operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Can I order McDonald's meals for delivery?
Yes, delivery is available daily from 5:00 AM to 10:30 PM. You can order through McDonald's delivery website or their mobile app.
What services does this McDonald's offer for pickup and delivery?
This location offers curbside pickup along with delivery services, making it convenient to get your food without leaving your car.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1900 Main St, Franklin, LA 70538, USA.
Is there WiFi available at this McDonald's?
Yes, WiFi service is available at this McDonald's location.
What are some nearby restaurants I can visit near McDonald's?
Nearby restaurants include City Buffet (Chinese/Asian buffet), Hong Kong (Asian cuisine), Sonic Drive-In (fast food), Brown's Boiling House (seafood/American), and Burger King (fast food).
Are there any places nearby for banking or financial services?
Yes, nearby you can find First Horizon Bank ATM, Iberiabank, 1st Franklin Financial Corporation, Advance America, and H&R Block for various banking and financial services.
What nearby amenities are available for customers who want to combine errands with dining?
Nearby amenities include automotive parts stores like O'Reilly Auto Parts and AutoZone, a hotel named Quality Inn & Suites, nail salons such as Rose Nails and Salon Chez Jolie, a gym called Anytime Fitness, and a hardware store Sherwin-Williams, offering a wide range of errands to combine with dining at McDonald's.