Dairy Queen Grill & Chill

3.9
885 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
410 Mahlon St, DeRidder, LA
70634-4230, United States

Hours

Reviews

3.9
885 reviews
5 stars
410
4 stars
204
3 stars
119
2 stars
48
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, especially in the drive-thru, with waits often exceeding 30 minutes.

Food Quality

The quality of food received mixed reviews, with some praising specific items like burgers and blizzards, while others complained about cold or poorly prepared food.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Customer Service

While some employees were noted for being friendly and helpful, there were also complaints about rude staff and poor customer service experiences.
  • WS
    William Shafer
    Dec 26, 2025
    5.0
    Best burgers and ice cream in town!
  • PS
    Penny Sweat
    Dec 20, 2025
    1.0
    Took them 45 minutes to make a Oreo blizzard and there was no one in the restaurant except for me
  • R5
    Robin C Shaw 58
    Dec 20, 2025
    5.0
    Awesome food friendly waiter large servings enough for lunch the next day
  • LC
    Lori C.
    Nov 10, 2025
    5.0
    I called to ask about the ice cream cakes currently available, and the employee went to the cooler to check and gave me a very detailed response. I just needed a small birthday cake—nothing fancy—and it was in stock and ready. I picked it up 15 minutes later, and it was perfect: ‘Happy Birthday’ with balloons on it. My husband was surprised and loved it!
  • LD
    Lula D
    Oct 28, 2025
    1.0
    Whatever changes they’ve made here in the staff it really shows. The burger look and quality of care is completely gone. There’s trash and food just left out everywhere that’s not being cleaned up for awhile after customers have left. Food and liquid stuff on the floor. I wish it were back like it was a year ago when I came here.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, along with classic burgers and fries.

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

It is open from 6:00 AM to 10:00 PM Monday through Thursday, and from 6:00 AM to 11:00 PM on Friday.