Dairy Queen Grill & Chill

3.9
880 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
410 Mahlon St, DeRidder, LA
70634-4230, United States

Hours

Reviews

3.9
880 reviews
5 stars
406
4 stars
204
3 stars
119
2 stars
48
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 30 minutes.

Food Quality

Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, many complained about cold, poorly prepared food.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area and bathrooms.

Staff Attitude

While some customers praised the friendliness of the staff, others noted rude behavior and a lack of professionalism among employees.

Order Accuracy

Multiple customers experienced issues with incorrect orders, including missing items and wrong food being served.
  • LC
    Lori C.
    Nov 10, 2025
    5.0
    I called to ask about the ice cream cakes currently available, and the employee went to the cooler to check and gave me a very detailed response. I just needed a small birthday cake—nothing fancy—and it was in stock and ready. I picked it up 15 minutes later, and it was perfect: ‘Happy Birthday’ with balloons on it. My husband was surprised and loved it!
  • DK
    Dalton Kirkpatrick
    Oct 31, 2025
    1.0
    Slowest service imaginable. If you want breakfast to go don't go here
  • CE
    Cassandra Eldridge
    Oct 30, 2025
    1.0
    Food was horrible!! The food was cold.
  • LD
    Lula D
    Oct 28, 2025
    1.0
    Whatever changes they’ve made here in the staff it really shows. The burger look and quality of care is completely gone. There’s trash and food just left out everywhere that’s not being cleaned up for awhile after customers have left. Food and liquid stuff on the floor. I wish it were back like it was a year ago when I came here.
  • KN
    Kim Niepokuj
    Sep 19, 2025
    3.0
    Took 35 minutes in the drive thru to get ice cream only 3 cars ahead of us.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, along with classic burgers and fries.

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

It is open from 6:00 AM to 10:00 PM Monday through Thursday, and from 6:00 AM to 11:00 PM on Friday.