Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 30 minutes.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, many complained about cold, poorly prepared food.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area and bathrooms.
Staff Attitude
While some customers praised the friendliness of the staff, others noted rude behavior and a lack of professionalism among employees.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong food being served.
LC
Lori C.
Nov 10, 2025
5.0
I called to ask about the ice cream cakes currently available, and the employee went to the cooler to check and gave me a very detailed response. I just needed a small birthday cake—nothing fancy—and it was in stock and ready. I picked it up 15 minutes later, and it was perfect: ‘Happy Birthday’ with balloons on it. My husband was surprised and loved it!
DK
Dalton Kirkpatrick
Oct 31, 2025
1.0
Slowest service imaginable. If you want breakfast to go don't go here
CE
Cassandra Eldridge
Oct 30, 2025
1.0
Food was horrible!! The food was cold.
LD
Lula D
Oct 28, 2025
1.0
Whatever changes they’ve made here in the staff it really shows. The burger look and quality of care is completely gone. There’s trash and food just left out everywhere that’s not being cleaned up for awhile after customers have left. Food and liquid stuff on the floor. I wish it were back like it was a year ago when I came here.
KN
Kim Niepokuj
Sep 19, 2025
3.0
Took 35 minutes in the drive thru to get ice cream only 3 cars ahead of us.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, along with classic burgers and fries.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
It is open from 6:00 AM to 10:00 PM Monday through Thursday, and from 6:00 AM to 11:00 PM on Friday.
Is Dairy Queen Grill & Chill open on weekends?
Yes, it is open from 6:00 AM to 11:00 PM on Saturday and from 6:00 AM to 10:00 PM on Sunday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location offers a drive-thru service for convenient ordering.
Are there seating options available at this Dairy Queen?
Yes, the restaurant provides both indoor seating and outdoor seating options, including family-friendly arrangements and high chairs.
Can children and families comfortably visit Dairy Queen Grill & Chill?
Yes, the establishment is family-friendly, welcomes children, and offers booster seats and high chairs.
How can I order from Dairy Queen Grill & Chill online?
You can place orders online through their pickup order URL at https://www.dairyqueen.com/en-us/order/pickup/n/40268/
What are some nearby automotive services around Dairy Queen Grill & Chill?
Nearby automotive options include Bob's Automotive and Muffler, C&L Tire, Larry's Lube & Tire, and MotorHouse LLC which can be useful if you need vehicle service before or after your visit.
Are there any parks or outdoor activities near Dairy Queen Grill & Chill?
Yes, Veterans Park and Veteran's Park Disc Golf Course are close by, offering recreational activities that visitors might enjoy before or after dining.
What local eateries or accommodations are near Dairy Queen Grill & Chill?
Nearby you can find Fausto's Fiesta Cafe for Mexican cuisine and Quality Inn for accommodations if you are visiting the area.