Many customers reported issues with incorrect orders, with some stating that their orders were wrong 80% of the time.
Service Quality
While some reviews praised the friendly and efficient staff, others noted unprofessional behavior and poor service during busy times.
Food Quality
Customers generally enjoyed the food, particularly the burgers and ice cream, but there were complaints about cold food and overcooked items.
Operational Issues
Several customers expressed frustration with the restaurant's hours and the availability of menu items, including broken machines and limited options.
Dining Experience
The lack of dine-in options was a common complaint, with many customers preferring to eat inside rather than using the drive-thru.
JT
Jada Thompson
Nov 1, 2025
1.0
If I could give half a star, I would use it specifically to represent the amount of ice cream I received today: ZERO.
Dairy Queen, you have betrayed me. Your website boldly claimed you were open, yet when I arrived—heart full of hope, taste buds ready for Blizzard glory—you were closed. Lights off. Doors locked. Silence. My dessert dreams? Shattered like an unmixed Oreo at the bottom of a cup.
I stood there like a sad extra in a snow-storm movie, staring at the “Open Until” time on Google like a fool who believes in happiness. I did not receive a Blizzard. What I DID receive was disappointment, a gust of wind, and a new life lesson: never trust online hours.
To the hero inside the building who pretended not to see me tapping on the door, I salute your commitment to the bit. Truly Oscar-worthy.
Please fix your hours online before someone else stands outside in the cold holding back tears and fighting the urge to Yelp-cry.
SG
Samuel Guerra
Oct 6, 2025
2.0
Was ok not bad, but onion rings were over cooked
AC
Ariel Cain
Jul 18, 2025
5.0
My wife won’t shut up about how fresh the tomatoes are on your burgers! “You don’t get tomatoes like this on a fast food burger!” Well clearly you do!
LH
Lance Hansen
Dec 18, 2018
2.0
Sitting at the second window right now even though there's no one behind me. Why do we always have to pull forward at the drive thru to wait on food. It's called the pull forward by the locals not dairy queen
RN
Ranee Nelson
Feb 2, 2018
5.0
In Dequncy, Louisiana and ate at DQ. Very friendly, snd fadt service.
What are the operating hours of Dairy Queen Grill & Chill in Dequincy?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Dequincy family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has booster seats, high chairs, wheelchair accessibility, outdoor seating, and free WiFi.
Does Dairy Queen Grill & Chill offer drive-thru service and mobile ordering?
Yes, it offers drive-thru service as well as mobile ordering and rewards through their app.
Can I find restrooms and seating available at Dairy Queen Grill & Chill?
Yes, the location has restrooms and both indoor and outdoor seating available.
How can I contact Dairy Queen Grill & Chill or find their online presence?
You can call them at +1 337-786-7972, visit their website at https://www.dairyqueen.com/en-us/locations/la/dequincy/1001-e-fourth-st/40266/, or check their Facebook page at https://www.facebook.com/dairyqueen/.
Are there any nearby fast food options near Dairy Queen Grill & Chill?
Yes, nearby fast food options include Popeyes® Louisiana Kitchen and Burger King, great choices if you're looking to explore other quick meals.
What beauty and spa services are available near Dairy Queen Grill & Chill?
Nearby services include Skin Haven, Bella Hair Salon & Spa, Lynn's Nails & Spa, PJ's Chop Shop, and Qualls and Co for various beauty and spa needs.
Which places of worship or community centers are close to Dairy Queen Grill & Chill?
New Hope Baptist Church and Community Outreach Center are nearby, offering community and religious activities you might want to visit before or after dining.
Where can I find additional shopping or services near Dairy Queen Grill & Chill?
Nearby options include Dollar General for discount shopping, NAPA Auto Parts - Landry Supply Inc. for automotive needs, and Heritage Place Hotel and Suites for accommodations.