Dairy Queen Grill & Chill

4.2
436 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1001 E Fourth St, Dequincy, LA
70633-3711, United States

Hours

Reviews

4.2
436 reviews
5 stars
261
4 stars
95
3 stars
36
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, with some stating that their orders were wrong 80% of the time.

Service Quality

While some reviews praised the friendly and efficient staff, others noted unprofessional behavior and poor service during busy times.

Food Quality

Customers generally enjoyed the food, particularly the burgers and ice cream, but there were complaints about cold food and overcooked items.

Operational Issues

Several customers expressed frustration with the restaurant's hours and the availability of menu items, including broken machines and limited options.

Dining Experience

The lack of dine-in options was a common complaint, with many customers preferring to eat inside rather than using the drive-thru.
  • JT
    Jada Thompson
    Nov 1, 2025
    1.0
    If I could give half a star, I would use it specifically to represent the amount of ice cream I received today: ZERO. Dairy Queen, you have betrayed me. Your website boldly claimed you were open, yet when I arrived—heart full of hope, taste buds ready for Blizzard glory—you were closed. Lights off. Doors locked. Silence. My dessert dreams? Shattered like an unmixed Oreo at the bottom of a cup. I stood there like a sad extra in a snow-storm movie, staring at the “Open Until” time on Google like a fool who believes in happiness. I did not receive a Blizzard. What I DID receive was disappointment, a gust of wind, and a new life lesson: never trust online hours. To the hero inside the building who pretended not to see me tapping on the door, I salute your commitment to the bit. Truly Oscar-worthy. Please fix your hours online before someone else stands outside in the cold holding back tears and fighting the urge to Yelp-cry.
  • SG
    Samuel Guerra
    Oct 6, 2025
    2.0
    Was ok not bad, but onion rings were over cooked
  • AC
    Ariel Cain
    Jul 18, 2025
    5.0
    My wife won’t shut up about how fresh the tomatoes are on your burgers! “You don’t get tomatoes like this on a fast food burger!” Well clearly you do!
  • LH
    Lance Hansen
    Dec 18, 2018
    2.0
    Sitting at the second window right now even though there's no one behind me. Why do we always have to pull forward at the drive thru to wait on food. It's called the pull forward by the locals not dairy queen
  • RN
    Ranee Nelson
    Feb 2, 2018
    5.0
    In Dequncy, Louisiana and ate at DQ. Very friendly, snd fadt service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Dequincy?

The restaurant is open every day from 10:00 AM to 10:00 PM.