Pot & Paddle Jambalaya Kitchen is a fast-casual Cajun restaurant offering dine in, carry out and catering services. Pot & Paddle is committed to providing authentic, home-style Cajun cuisine with speed and convenience. Our recipes are proven to satisfy the taste buds of lifelong Cajuns as well as give visitors a taste of authentic Cajun cooking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.