Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
Many reviews mentioned cold or incorrect food items, with several customers expressing dissatisfaction with the overall quality of the meals.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which contributed to a negative dining experience.
Staff Training
Several reviews highlighted a lack of proper training for staff, leading to mistakes in orders and poor customer service.
MF
Miguel Flores
1 day ago
1.0
Very slow service. We sat for more than 30 minutes and was still passed over for 3 cars in the other drive thru. Ended up going to Burger King. Very dissatisfied.
CJ
Callie Johnson
Jan 5, 2026
1.0
i had ordered online and got a McGriddle and they don’t have a patty on my McGriddle
RB
Rebecca Becca
Dec 30, 2025
5.0
Speedy service with a smile, hot tasty food, delicious coffee. . . . Great way to start a day!!
Thank you for cooking breakfast for us!!
DB
Dusty Blount
Dec 28, 2025
1.0
Worst McDonald's I have ever been in, all the tables were nasty and I told someone about it and they got a rag out of a nasty bucket of water washed two tables and stopped 🤢, a lady came in about hair being in here food , they gave me the wrong order three different times. And the staff was absolutely ridiculous. This place needs to be restaffed and cleaned up.
RR
Rebekah
Dec 8, 2025
2.0
The McDonald's on Rushing road is horrible.The young lady working front counter I get it was here first day someone should be working along side her to show her how to key in orders.District was sitting on there laptop in the lobby with a line of people standing at the counter waiting to order or receive there orders.The fries were cold.Come on now the manager or whoever I spoke said they had to take people from others stores to open the juban store that's not an excuse.Its your responsible if you know your opening another store to have staff in place training ready to go . This is not a excuse.. Sorry get it together....