Customers frequently reported slow service, missing items, and rude staff, particularly during evening hours.
Food Quality
While many enjoyed the food, there were complaints about cold meals, incorrect orders, and inconsistent quality, especially with ice cream.
Positive Experiences
Several reviews highlighted friendly staff and good service, particularly during daytime visits, as well as enjoyable food and desserts.
Cleanliness
The restaurant was noted for being clean, although some customers mentioned areas needing deeper cleaning.
MF
Madison Farr
Jan 5, 2026
2.0
This location has gone down hill. How can you get an order wrong on so many levels? Can yall not read your own screens or something?
MH
Mark Hebert
Dec 25, 2025
4.0
I went on Christmas eve eve. The deluxe cheeseburger was really good and dressed well. I substituted the fries for cheese curds and they were hot and tasty with the marinara sauce. Christmas music was playing in the dining area and the tables and area was spotless.
DB
Danielle Blount
Dec 2, 2025
1.0
For the 3rd week in a row lights are off in parking lot and exterior at 6pm. Waited 10 plus mins for someone to take order inside and they weren't busy bc they appeared closed. They shouted back n forth someone was at the counter and no one moved. Service is not what it used to be.
TS
Taylor Smith
Nov 26, 2025
2.0
Normally I don’t get my extra dipping sauce this time I didn’t receive any. Service goes downhill more and more at this location . think I’m done going
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Denham Springs offer?
Dairy Queen Grill & Chill offers a menu featuring soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Denham Springs?
The restaurant is open daily from 10:00 AM to 10:30 PM, except on Fridays and Saturdays when it closes at 11:00 PM. It is closed on Thanksgiving Day, Christmas Eve, and Christmas Day.
Does Dairy Queen Grill & Chill in Denham Springs have a drive-thru and outdoor seating?
Yes, this location offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant is family-friendly and welcomes children, making it a good choice for meals with kids.
Can I order food online from the Dairy Queen Grill & Chill in Denham Springs?
Yes, you can order food online for pickup via their official website or order page.
Where is Dairy Queen Grill & Chill located in Denham Springs?
It is located at 27418 Juban Rd, Denham Springs, LA 70726-7962, USA.
Are there any nearby fast food or ice cream options close to Dairy Queen Grill & Chill?
Yes, nearby options include Wingstop for wings and Smoothie King for smoothies and juices, offering convenient alternatives in the area.
What nearby medical facility can I find close to Dairy Queen Grill & Chill?
Ochsner Urgent Care & Occupational Health in Denham Springs is nearby for medical and urgent care needs.
If I'm visiting Dairy Queen Grill & Chill, where can I find nearby shopping and convenience stores?
Nearby shopping and convenience stores include Big Lots for discount shopping, Circle K and K Kitchen for convenience items, and Cracker Barrel.
What are some nearby dining options around Dairy Queen Grill & Chill besides ice cream?
Nearby dining choices include Pedro's Tacos and Tequila Bar for Mexican cuisine, Texas Roadhouse for American steakhouse fare, Panda Express for Asian fast food, and Chicken Salad Chick for southern-style sandwiches.