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McDonald's

3.6
(904 reviews)

Business Details

355 Hwy 3162, Cut Off, LA
70345, United States
(985) 325-3001
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
355 Hwy 3162, Cut Off, LA
70345, United States

Hours

Reviews

3.6
904 reviews
5 stars
350
4 stars
187
3 stars
180
2 stars
67
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold or improperly prepared food, including cold fries and incorrect sandwich orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.

Staffing Problems

The location appears to be consistently understaffed, contributing to long wait times and poor service.

Positive Experiences

Despite the issues, some customers praised friendly staff and enjoyed specific menu items like the mocha frappe and fries.
  • EH
    Emmy Henson
    Feb 14, 2026
    5.0
    amazing
  • OS
    Olivia Schouest
    Feb 4, 2026
    1.0
    They ring me up for something then when I get to the window they said i can’t have what I ordered and was rude about it
  • PI
    Paul Irvin
    Dec 13, 2025
    3.0
    Very busy, or poorly staffed, 99% of the time in drive thru you’ll be asked to pull up to a reserved parking space to wait on your order. Then when you receive it the fries are most certainly going to cold. I hate cold fries!!
  • AG
    Anthony Goldsmith
    Dec 8, 2025
    1.0
    The last 2 times I’ve gone it’s been nothing but disappointing. Last time I ordered the steak egg and cheese bagel. It was cold and no sauce. I called and they were willing to fix it with a new sandwich with sauce. When I get there they tell me they don’t have the sauce. Had I known that I wouldn’t have asked for another one. Stuck with a dry sandwich. Tonight we ordered a double quarter pounder. They said they didn’t have the right bun for it, which is no problem. I get home with it and it’s 2 Big Mac patties. Not even a quarter pounder. Not what I paid for. This is the last time I give my business to that McDonald’s. Clearly the owners don’t care about the products they serve.
  • RJ
    Riley Johnson
    Nov 28, 2025
    1.0
    We ordered double quarter pounders and they gave us 1 patty and they put 1 pickle no lettuce 3 pieces of onions and like no ketchup. Then we asked about it and they were rude. NEVER going to ts again vro😔✌️🥀

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Cut Off, LA?

The McDonald's in Cut Off, LA is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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