McDonald's

3.7
893 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
355 Hwy 3162, Cut Off, LA
70345, United States

Hours

Reviews

3.7
893 reviews
5 stars
348
4 stars
185
3 stars
177
2 stars
67
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and missing items, leading to frustration.

Food Quality

Several reviews highlighted poor food quality, including cold fries, incorrect preparation, and unsanitary conditions.

Staff Behavior

Feedback indicated inconsistent staff behavior, with some employees being friendly while others displayed poor attitudes and lack of professionalism.

Cleanliness

Multiple customers noted cleanliness issues in the dining area and food preparation areas.

Operational Problems

Customers experienced issues with incorrect hours of operation, broken machines, and overall disorganization.
  • JS
    Jarrod Savoy
    Oct 27, 2025
    1.0
    Owner's son threatened my job, named dropped Austin Setoon Rigid Constructors. All because a little mix up. Didn't even give me my fries smh.... I left a longer review the day it happen. I guess Google allows companies to pull bad reviews....
  • EM
    Ellisa Mattingly
    Oct 3, 2025
    1.0
    HAIR WAS FOUND IN MY BURGER THEY DO NOT WEAR HAIR BETS AND THEY ARE MESSING EITH FOOD ALL DAY WILL BE REPORTING
  • RM
    Richard Matherne
    Aug 17, 2025
    1.0
    They dont open at 5am like it says on the the door I dont understand it i wait till 5:35 an still didnt get service sad
  • MT
    Marty terrebonne
    Jul 30, 2025
    3.0
    We asked that my mother's fish sandwich be without tartar sauce and have mayo, lettuce, and tomatoes. The photo shows the 1/16 of a slice of cheese that was on her sandwich. The workers did try to compensate for the lack of cheese with what was likely a 1/3 of a cup of mayo on the sandwich. My mother scraped so much mayou off the sandwich that she could have dressed at least 6 more sandwiches. The workers were not concerned about waste when it came to this sandwich. The mocha frappe was made well and tasted good. My mother really liked it. The lady at the first window was polite and professional. This made sure to read us back our order while waiting for the payment to go through which is appreciated. This location could use a few more level headed employees like her. If she were in the kitchen, I believe the quality controls would be at a higher standard for this location. The lady at the second window wasn't bad or I'll be mannered but more flustered and appeared to be having some trouble keeping up. Still she did verify that she was providing us with the correct drinks. Overall, not a bad drive thru visit. But the kitchen really needs to ease-up on the mayo dispenser.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Cut Off, LA?

The McDonald's in Cut Off, LA is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to midnight.