McDonald's

3.6
900 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
355 Hwy 3162, Cut Off, LA
70345, United States

Hours

Reviews

3.6
900 reviews
5 stars
349
4 stars
186
3 stars
179
2 stars
67
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or improperly prepared food, including cold fries and incorrect sandwich orders.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers noting rude behavior and lack of professionalism.

Cleanliness

Several customers commented on unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.

Operational Problems

Customers experienced issues with the drive-thru speaker, broken machines, and incorrect operating hours.
  • PI
    Paul Irvin
    Dec 13, 2025
    3.0
    Very busy, or poorly staffed, 99% of the time in drive thru you’ll be asked to pull up to a reserved parking space to wait on your order. Then when you receive it the fries are most certainly going to cold. I hate cold fries!!
  • AG
    Anthony Goldsmith
    Dec 8, 2025
    1.0
    The last 2 times I’ve gone it’s been nothing but disappointing. Last time I ordered the steak egg and cheese bagel. It was cold and no sauce. I called and they were willing to fix it with a new sandwich with sauce. When I get there they tell me they don’t have the sauce. Had I known that I wouldn’t have asked for another one. Stuck with a dry sandwich. Tonight we ordered a double quarter pounder. They said they didn’t have the right bun for it, which is no problem. I get home with it and it’s 2 Big Mac patties. Not even a quarter pounder. Not what I paid for. This is the last time I give my business to that McDonald’s. Clearly the owners don’t care about the products they serve.
  • RJ
    Riley Johnson
    Nov 28, 2025
    1.0
    We ordered double quarter pounders and they gave us 1 patty and they put 1 pickle no lettuce 3 pieces of onions and like no ketchup. Then we asked about it and they were rude. NEVER going to ts again vro😔✌️🥀
  • BS
    Bee Savage
    Nov 25, 2025
    4.0
    Drive thru had me pull to the side while they make my food. I understand you are trying to cheat the clock so corporate doesn't say anything, but this is very aggravating.
  • JS
    Jarrod Savoy
    Oct 27, 2025
    1.0
    Owner's son threatened my job, named dropped Austin Setoon Rigid Constructors. All because a little mix up. Didn't even give me my fries smh.... I left a longer review the day it happen. I guess Google allows companies to pull bad reviews....

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Cut Off, LA?

The McDonald's in Cut Off, LA is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to midnight.