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McDonald's

3.5
(446 reviews)

Business Details

14018 W Main St, Cut Off, LA
70345, United States
(985) 798-7702
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14018 W Main St, Cut Off, LA
70345, United States

Hours

Reviews

3.5
446 reviews
5 stars
159
4 stars
85
3 stars
93
2 stars
30
1 star
79

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers reported unprofessional behavior and poor communication from management, leading to dissatisfaction.

Service Speed

While some customers experienced quick service, many noted slow drive-thru times and inconsistent order accuracy.

Food Quality

Feedback on food quality was mixed, with reports of cold or stale items, but some customers praised the freshness and taste.

Customer Experience

Several reviews highlighted friendly staff and a pleasant atmosphere, though others mentioned rudeness and lack of courtesy.
  • KC
    Kendall Cheramie
    Jan 15, 2026
    5.0
    Always really good!
  • GG
    George
    Jan 4, 2026
    4.0
    The chicken filets in the chicken sandwiches were really dried out. Asking for fries without salt meant they had to make a fresh batch and scoop out our order before adding salt. Sure enough, the fries were the highlight of our meal.
  • JD
    Jack Danos
    Dec 15, 2025
    1.0
    ABSOLUTELY HORRIBLE MANAGEMENT
  • W6
    Wasbiii 65
    Nov 23, 2025
    1.0
    I’m extremely disappointed with the way management at this McDonald’s treats people. I called the store to ask a simple question about whether someone was eligible for rehire, and the manager, Tessie, spoke to me with a rude, dismissive attitude from the moment the conversation began. Before I even finished asking my question, she hung up on me. I reached out afterward for clarification and was given vague, unhelpful responses that didn’t address why I was treated with such disrespect. On top of that, I was told completely conflicting information about the rehiring process—one thing over the phone and a totally different explanation later on. It’s clear that communication and professionalism are lacking severely in management. No customer should be met with hostility for asking a simple question, and no manager should behave this way. McDonald’s needs to seriously look into the way this location is being run, especially by management. Unprofessional behavior like this drives people away, not just as customers but as potential employees as well. I tried to get answers afterward, but all I got was confusion, conflicting information, and zero accountability. No one deserves to be talked to like that—customer or not. It says a lot about the atmosphere of a place when the management can’t even show basic respect. Also nothing but horror stories about manager Tricia. That’s why they can’t keep staff. It’s the way they treat people.
  • LC
    Lahia Chabert
    Nov 6, 2025
    1.0
    This morning we ordered a sausage cheese bagel, they served a sausage cheese bagel with mayonnaise?!?! Been calling restaurant for last hour, nice jingle plays, no one answers.

Frequently Asked Questions About McDonald's

What are the regular restaurant hours for McDonald's in Cut Off, LA?

McDonald's in Cut Off, LA is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru open at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, and stays open until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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