Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
19026 Crowley Eunice Hwy, Crowley, LA
70526-0800, United States
Hours
Reviews
4.1
490 reviews
5 stars
268
4 stars
100
3 stars
62
2 stars
16
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, particularly during night shifts.
Food Quality
Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others complained about cold, soggy, or incorrect food.
Cleanliness
Concerns were raised about cleanliness, particularly in the dining area and bathrooms.
Positive Staff Interactions
Despite some negative experiences, many customers praised friendly and accommodating staff.
- DPDenise Pellissier2 days ago3.0Front door handles to go into restaurant were filthy haven't been cleaned in a while.
- RRRyanNov 29, 20251.03 people in line at 10:30pn the employee didn't bother taking anyone's order. All 3 cars drove off empty handed. Don't advertise 11 then close early just lazy
- CBChris BramonNov 26, 20254.0Stopped for a Blizzard! Lots of yummy stuff in this one, well mixed. Servers were nice, but had a lot of side chatter and smack talking going. Was a little distracting.
- DPDeborah PetersonOct 17, 20253.0The service at this location was good, the staff was very friendly. The food however was not great. The French fries were kind of soggy, not hot, and just sad. The chicken strips were okay, the hamburger had more mayonnaise than ever necessary.
- MNMarkail NixonOct 15, 20251.0Night shift is the worst time to go. They are rude and will lie about not being able to serve at the window. They make people get down to order if they don’t want use drive thru. Also the manager is very rude when explaining things. I recommend not going past 8:00 PM. Service will be terrible. Particular one person gives the same trouble every time.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 19026 Crowley Eunice Hwy, Crowley, LA 70526-0800, US.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (2025-11-27), Christmas Eve (2025-12-24), and Christmas Day (2025-12-25).
What types of food and specialties does Dairy Queen offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cones.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I order food online or use a mobile app for deals at Dairy Queen?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Are there seating options available at the restaurant?
Yes, Dairy Queen Grill & Chill provides both indoor and outdoor seating options.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby, you can visit Racks Sports Bar & Daiquiris for drinks and entertainment, Rice Palace Restaurant for Cajun and Creole cuisine, and Waffle House for breakfast and brunch.
What nearby hotels are available if I'm visiting Dairy Queen Grill & Chill from out of town?
Nearby hotels include Budget Inn and Suites Crowley Louisiana, Days Inn by Wyndham Crowley, La Quinta Inn Crowley, Best Western Acadia Hotel, and Motel 6.
How can nearby services like Sunbelt Motors or Conoco be useful during my visit to Dairy Queen?
Sunbelt Motors offers automotive services if you need vehicle assistance, while Conoco gas stations nearby provide fuel and convenience store items, which can be handy when visiting Dairy Queen.