Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
19026 Crowley Eunice Hwy, Crowley, LA
70526-0800, United States
Hours
Reviews
4.1
486 reviews
5 stars
267
4 stars
99
3 stars
61
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality is inconsistent, with reports of friendly staff during some visits but rude and unprofessional behavior during others, especially during night shifts.
Food Quality
Food quality varies significantly; while some customers enjoyed their meals, others reported cold, incorrect, or poorly prepared items.
Cleanliness
The cleanliness of the location is mixed; some customers noted clean environments, while others pointed out dirty tables and restrooms.
Drive-Thru Experience
The drive-thru service is often slow and disorganized, with several customers expressing frustration over long wait times and incorrect orders.
Customer Satisfaction
Overall customer satisfaction is mixed, with some praising the ice cream and blizzards while others expressed disappointment in their food and service experiences.
- DPDeborah PetersonOct 17, 20253.0The service at this location was good, the staff was very friendly. The food however was not great. The French fries were kind of soggy, not hot, and just sad. The chicken strips were okay, the hamburger had more mayonnaise than ever necessary.
- MNMarkail NixonOct 15, 20251.0Night shift is the worst time to go. They are rude and will lie about not being able to serve at the window. They make people get down to order if they don’t want use drive thru. Also the manager is very rude when explaining things. I recommend not going past 8:00 PM. Service will be terrible. Particular one person gives the same trouble every time.
- KBKyla BooneOct 14, 20251.0drive thru service is horrible past 9 o’clock. God forbid if they have to explain something to you, especially the manager. very rude and unprofessional.
- BHBrock HartmanSep 29, 20255.0I stop at DQ everytime I am on a long ride to cool off. This is a great location clean and professional.
- QQQueenOverAllAug 25, 20255.0Mmmmm! Would be my first sound, The food here was hot, fresh, delicious, and satisfying. Will travel here again. Next time traveling I take a picture. Because this experience I didn't take any pictures.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 19026 Crowley Eunice Hwy, Crowley, LA 70526-0800, US.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on Thanksgiving Day (2025-11-27), Christmas Eve (2025-12-24), and Christmas Day (2025-12-25).
What types of food and specialties does Dairy Queen offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cones.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I order food online or use a mobile app for deals at Dairy Queen?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Are there seating options available at the restaurant?
Yes, Dairy Queen Grill & Chill provides both indoor and outdoor seating options.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby, you can visit Racks Sports Bar & Daiquiris for drinks and entertainment, Rice Palace Restaurant for Cajun and Creole cuisine, and Waffle House for breakfast and brunch.
What nearby hotels are available if I'm visiting Dairy Queen Grill & Chill from out of town?
Nearby hotels include Budget Inn and Suites Crowley Louisiana, Days Inn by Wyndham Crowley, La Quinta Inn Crowley, Best Western Acadia Hotel, and Motel 6.
How can nearby services like Sunbelt Motors or Conoco be useful during my visit to Dairy Queen?
Sunbelt Motors offers automotive services if you need vehicle assistance, while Conoco gas stations nearby provide fuel and convenience store items, which can be handy when visiting Dairy Queen.