Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Covington, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Covington, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
684 reviews
5 stars
213
4 stars
142
3 stars
104
2 stars
54
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful behavior.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with mobile orders, indicating a consistent problem with order accuracy.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Many reviews described the food as cold, old, or poorly prepared, with specific complaints about fries and sandwiches.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and the presence of flies, suggesting a lack of proper cleaning.
- APAutumn PradoNov 12, 20251.0Honestly where do I begin? Arrived around 7:30PM and staffed just looked at us like we shouldn’t have walked in. Music so loud in lobby could barely even hear my husband who is right next to me. After we ordered, the manager and one of the cooks got into an argument where the cooked cussed and quit. Did get our food in a timely manner but to what cost? Our food was lukewarm if that. Floors sticky. Watched as multiple people walked out without even placing an order. Just sad.
- DSDorothy SwickNov 3, 20254.0They couldn't take cash. They could only take credit cards. That was a shame. Lots of people left. They said Corp. Did send change.
- SJSuzy JohnOct 25, 20251.0I went there to order 2 junior frosties with coupons. They made three frosties and a brownie frosty, and it took 10 minutes to get my food. No one seemed to understand the order and it wasn't even busy. The employees weren't really doing anything but talking in the back. Dave Thomas would roll over in his grave if he knew about this situation.
- ASAidan ShiflettOct 24, 20251.0So, my sister already made a post, but I want to tell from my own words but less detailed because it would be a lot to read. I walked 1.3 miles to this location and was treated very poorly. When I entered, I was told to leave and to walk the drive-thru instead (after standing at the desk waiting as I watched the employees stand around talking), even though I’m disabled. I had to stand outside as cars drove past me getting their order. The staff seemed annoyed or disgusted that they had to serve me and were rude throughout. I used a free Frosty and two kids’ meal coupons (got from doing their donation stuff a few times), but I was double charged full price on my card for the free meals, not given a receipt, and missing food (main fries and some nuggets). The Frosty looked melted and possibly used (looked like a straw had been removed.) I was never allowed to check my order or speak to a manager they had moved to the guy. I left feeling disrespected and discriminated against, possibly because of my appearance after falling on the way there due to my disabilities. I feel discriminated against for my looks, and subsequently, my disabilities. I walked home afterwards, hurt and upset. I don't suggest this one, especially for homeless people and/or disabled people.
- AAAutumnOct 24, 20251.0Horrible experience! They are incredibly rude and discriminated against my brother who is disabled today. The food was horrible and wasnt correct. They gave him someone's already used frosty. I would go to a different location! They also double charged even though it was supposed to be free.
Frequently Asked Questions About Wendy's
Is 236 Madisonville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Covington, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Covington, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (985) 273-5034.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 236 Madisonville Wendy’s serve breakfast?
Yes, this Wendy’s location in Covington, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Covington, LA?
Wendy's in Covington, LA is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the Wendy's at 69340 Hwy 21 offers a drive-through open from 6:00 AM to 1:00 AM every day.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available at this Wendy's. You can order via their app or at order.wendys.com by selecting the Covington location.
Does Wendy's in Covington, LA serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Covington?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu and pricing for the Covington location?
Menu and pricing details can be found on Wendy's official menu website or mobile app by selecting this Covington location.
How can I contact Wendy's in Covington for feedback or questions?
You can reach Wendy's Covington by phone at (985) 273-5034, or provide feedback via their Customer Care team's website or call 888-624-8140.
Are there any other fast food options near Wendy's in Covington?
Yes, Taco Bell and Chick-fil-A are nearby fast food restaurants, offering Mexican and chicken dishes respectively, ideal for variety if you visit the area.
What entertainment venues can I visit near Wendy's in Covington?
Regal cinema is nearby for movie-goers who want to catch a film before or after dining at Wendy's.
Are there shopping options close to Wendy's in Covington?
Yes, there are several nearby retail stores like Carter's, Cost Plus Covington, and Belk Northshore Covington, offering clothing, home decor, and more.