Wendy's

3.2
692 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Covington, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Covington, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
69340 Hwy 21, Covington, LA
70433, United States

Hours

Reviews

3.2
692 reviews
5 stars
214
4 stars
142
3 stars
104
2 stars
54
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and dismissive staff, with many customers feeling disrespected and ignored.

Food Quality

Customers frequently reported receiving cold, incorrect, or poorly prepared food, leading to dissatisfaction with their meals.

Wait Times

Many customers experienced long wait times in both the drive-thru and lobby, often leading to frustration and complaints.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unclean dining areas, contributing to a negative dining experience.

Management Issues

Reviews indicated poor management practices, including staffing shortages and lack of organization, which negatively impacted service quality.
  • JB
    Justine B
    Dec 14, 2025
    1.0
    This place is disgusting. Beyond filthy and the staff is insanely rude and dismissive.
  • SH
    Seth Hartman
    Nov 30, 2025
    1.0
    Lobby should be open at 6:30...7:30 right now and it is NOT!
  • NR
    Nobody Really
    Nov 26, 2025
    1.0
    I would rate 0 stars if I could. This is the worst Wendy’s in the state. The manager and staff are unbelievably rude and act like you are an inconvenience. I waited at the drive through speaker for 10 minutes and eventually pulled up to the window thinking something may be wrong with it. Workers looked at me and ignored me. When one finally came to the window I asked if I could order from there and they refused saying I had to drive back around. Then my order was completely wrong and the food looked like it had been beaten up before it got thrown in the bag.
  • DB
    Diedria Braxton
    Nov 26, 2025
    1.0
    Wendy's Wednesday free nuggets is a joke at this location. Ironically the computer won't work at this location. Since I couldn't get it to work in the mobile app...i went to the drive up & explained to the gentleman what i was trying to do... get the FREE nuggets. He said rudely.... THE COMPUTER DONT WORK & WON'T SCAN. Where is the customer service & compassion to get a resolution.
  • GG
    ggEDEN
    Nov 24, 2025
    1.0
    11/24/2025 Time 5:00pm Waited in line after getting groceries from Target. Waited in the line for 20 minutes it was moving slowly and thought people were getting their order taken. As I was pulling out of the line to go else where I watched all the employees getting out of a car. Absolutely pathetic. Do not go here.

Frequently Asked Questions About Wendy's

Is 236 Madisonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's in Covington, LA?

Wendy's in Covington, LA is open daily from 6:00 AM to 1:00 AM.