Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 69368A Highway 21 in Covington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with food quality, including cold items, incorrect orders, and insufficient ingredients.
Customer Service
Numerous reviews highlighted poor customer service, with rude staff, long wait times, and a lack of assistance with orders.
Cleanliness
The dining area and restrooms were frequently described as dirty and poorly maintained.
Ordering Process
Customers expressed frustration with the reliance on kiosks for ordering, which slowed down service and led to confusion.
Management Issues
Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.
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Benett DuPont
1 day ago
1.0
Took 30 minutes to get cinnamon bites
RC
Ralph Cangelosi
Nov 14, 2025
1.0
If i could rate less then 1 star i would, completely butchered my order and gave me a bowl of rice with like 3 beans in it, the manager was completely useless and wont give me a refund i strongly suggest going somewhere else for your food.
SH
Seth Harvey
Nov 10, 2025
2.0
Consistently leaves out the nacho cheese layer of the beefy 5-layer burrito. You’re already charging a price that makes it barely worth eating here. At least give people what you’re charging them for.
AS
Angela Sellers
Oct 20, 2025
1.0
We ordered two 7 layer burritos and two hard shell tacos and they were the nastiest tasting food we ever got from Taco Bell. The burritos were 50% raw onions and the tacos had about a teaspoon of beef in them. We ate about a quarter of the burritos and threw the rest away.
MY
Momma Young
Oct 17, 2025
5.0
Great manager! HONEST! Appreciate good leadership. I left my purse while traveling and did not notice until the next day. I live two hours away. Everything was accounted for PRAISE THE LORD!