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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Covington, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 815 S. Tyler for the ultimate SONIC experience!
Multiple customers reported rude or unhelpful service, with specific mentions of poor attitudes from staff and management.
Food Quality
Inconsistencies in food quality were noted, with complaints about cold or improperly prepared items, though some customers enjoyed specific menu items.
Speed of Service
Many reviews highlighted quick service, with several customers appreciating the efficiency of order delivery.
Customer Experience
While some customers had positive experiences with friendly staff, others expressed frustration over order mistakes and cleanliness issues.
BH
Brian Hanson
3 days ago
1.0
Absolutely terrible and rude servers at this Sonic. Avoid if you can. Read all the reviews in addition to mine saying basically the same thing. I’ve had three bad experiences here over the fast few months. This last experience was the final straw. Never going here again.
GT
G Tyrney
Jan 2, 2026
1.0
Never got my online order because I didn’t make it before they closed. When trying to replace it the next day, or even just get a refund by calling the store the store employee didn’t ask for the ticket number or any info on the ticket just basically said hold up like he was checking and then he said “yeah there’s no ticket there from last night so I can’t help you” and so I just hung up and then I had to call the customer support line for the app in order to get any retribution when really they should have never totaled out my order as of it had been handed out already.
RG
Ryn Grey
Jan 1, 2026
2.0
Usually have a good experience here, but my mobile order almost got sent off with a doordasher. The app had some sort of glitch when I checked in and added the stall number. Not the stores fault, but when I refreshed the app to try again, the order was marked delivered even though my check in didn’t go through. I called using the button on the stall to let them know I was here for my scheduled pickup, but the worker gave me attitude and told me someone else was here claiming to be with doordash and to pick up my order. I explained that the app wasn’t working, it was obviously now doordash since the order info can tell otherwise, and gave my order number and name, but was still given attitude and told to wait. I finally got my order and the carhop was nice considering the situation. I’m still disappointed by how easy it was for my order to almost be given to a fraudulent “doordasher” without proof of purchase. Maybe asking for an order number if some person shows up claiming to be doordash. Wish I had more efficient service.
KM
Kamryn Miller
Oct 17, 2025
1.0
took way to long and lie to me
DR
dustin rhodes
Oct 10, 2025
2.0
Been going to this sonic for 6 years cause it’s close to work. It has been an extremely inconsistent experience. Sometimes my slushie is mixed most times all the syrup is at the bottom of the cup where you get it in one really sweet wig and then the rest taste like ice that set next to a flavor. Same way with their ice cream. Don’t go here looking for quality sweet treats.