Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported mixed experiences with food quality, with some praising freshness and taste, while others complained about cold or poorly prepared items.
Customer Service
Service quality varied significantly; many customers highlighted friendly staff, especially Darius and Chandra, while others experienced rudeness and poor service.
Manager Performance
The performance of managers, particularly Harold and Marquita, received positive mentions for professionalism and friendliness, but some reviews indicated issues with staff behavior.
Consistency
There were complaints about inconsistent service and food quality, with some customers noting that their experiences did not match the standards they expected from the brand.
CW
Candi Wilkinson
Feb 13, 2026
5.0
Though we pre ordered and it took forever to get our order,the man at the window was super. His attitude, his smile,his politeness,was all around glorious. I wish I knew his name to give a proper shout out. He was working at 3:30 pm. So if you are him or know him,please tell him Candi said, don't lose your vibe and may God bless you in all your years.
LD
Lagressa Doyle
Feb 13, 2026
5.0
I haven't had a Rallys hamburger in a few years. They were a favorite in the day. This place is smoking good. Our burgers were fresh and tasty, the loaded fries are definitely good 👍🏽. Our preparer was a guy named Harold. I definitely had to compliment him. Fast food 😋 but very good.
ZQ
Zykial Quinn
Feb 9, 2026
5.0
Ms.Chandra is the best! Always attentive and always on point.
NM
Nylijah Mingo
Feb 9, 2026
5.0
Food, is always good & fresh!
MM
Marsha Morris
Jan 26, 2026
5.0
The manager Harold Lyons is a very professional manager with integrity very polite and food be on time he deserves a raise and some