Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Covington off of U.S. Highway 190 in front of Home Depot and Walmart.
Numerous customers reported long wait times for service, lack of attention from staff, and poor management response to complaints.
Food Quality
Several reviews highlighted inconsistent food quality, including overcooked or undercooked steaks and unsatisfactory side dishes.
Positive Staff Experiences
Despite the issues, some customers praised specific servers, particularly Riley, for their excellent service and attentiveness.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions, including dirty dishes and overall cleanliness of the restaurant.
Mixed Overall Experience
While some customers had enjoyable experiences, many expressed disappointment and frustration, indicating a need for improvement in service and food quality.
BS
Brandon Skalican
Nov 13, 2025
5.0
Great steak, and other food. Wait staff was happy and helpful. Definitely a well run restaurant.
CB
Charlisa Burise
Nov 9, 2025
5.0
Jeffrey was great the food was amazing 👏
MG
Matt Gros
Nov 3, 2025
5.0
Great and helpful as always.
VA
Viki Acosta
Oct 21, 2025
2.0
The steaks, all of 3 of them, were extremely salty. The baked potatoes weren't cooked enough and had minimal toppings. We BARELY saw our waiter and drinks were only refilled once we were almost done eating.
TC
T C
Oct 12, 2025
1.0
This is by far the worst outback steakhouse I have ever experienced and I am usually a fan of this chain. My husband and I was seated and waited for more than 20 minutes for our waiter to atleast greet us and after about 30 minutes of not being waited on or even greeted I proceeded to leave but stopped by the host to inform her that our waiter never even came to greet us. She apologized and said she told him to come to us. She then went to get the manager who never came out to even talk to us. This was by far the worst Outback steakhouse experience I had and my family and I go to these chains in several different states all the time but Louisiana was not it AT ALL! We are very disappointed in this place and will never go back or encourage anyone to go. We left there and went to Copeland which is just next door and had a way different experience. Shame on this outback steakhouse, the employees and management team for such poor service.......
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Covington?
Outback Steakhouse in Covington is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
What payment methods does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Does Outback Steakhouse in Covington offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I view the Outback Steakhouse menu for Covington?
You can view the menu online at https://www.outback.com/menu/covington.
When is the Happy Hour at Outback Steakhouse and what time does it start?
Happy Hour is daily from 4:00 PM to 6:00 PM.
Is Outback Steakhouse in Covington suitable for casual dining and families?
Yes, the attire is casual and they welcome families, including children with a kids' menu and high chairs.
What are some nearby places of interest around Outback Steakhouse in Covington?
Nearby places include Amy Nail Shop (beauty salon), Osaka West Japanese Restaurant, The Honey Baked Ham Company, HOTWORX (gym), and FedEx Office Print & Ship Center.
How can nearby businesses like FedEx Office Print & Ship Center complement a visit to Outback Steakhouse?
Customers can conveniently combine dining at Outback Steakhouse with services like printing and shipping at FedEx Office nearby, making errands more efficient.
Are there other dining options close to Outback Steakhouse in Covington?
Yes, nearby dining options include Osaka West Japanese Restaurant for sushi, Copeland’s of New Orleans for Cajun and seafood cuisine, La Carreta for Mexican food, and Pho Saigon Vietnamese Restaurant.
What can families do after dining at Outback Steakhouse nearby?
Families can visit Urban Air Trampoline and Adventure Park or Goldfish Swim School nearby for fun and physical activities with kids.