Outback Steakhouse

4.3
1930 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Covington off of U.S. Highway 190 in front of Home Depot and Walmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
60 Park Place Drive, Covington, LA
70433, United States

Hours

Reviews

4.3
1,930 reviews
5 stars
1,221
4 stars
359
3 stars
160
2 stars
77
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, lack of attention from staff, and poor management response to complaints.

Food Quality

Several reviews highlighted inconsistent food quality, including overcooked or undercooked steaks and unsatisfactory side dishes.

Positive Staff Experiences

Despite the issues, some customers praised specific servers, particularly Riley, for their excellent service and attentiveness.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including dirty dishes and overall cleanliness of the restaurant.

Mixed Overall Experience

While some customers had enjoyable experiences, many expressed disappointment and frustration, indicating a need for improvement in service and food quality.
  • BS
    Brandon Skalican
    Nov 13, 2025
    5.0
    Great steak, and other food. Wait staff was happy and helpful. Definitely a well run restaurant.
  • CB
    Charlisa Burise
    Nov 9, 2025
    5.0
    Jeffrey was great the food was amazing 👏
  • MG
    Matt Gros
    Nov 3, 2025
    5.0
    Great and helpful as always.
  • VA
    Viki Acosta
    Oct 21, 2025
    2.0
    The steaks, all of 3 of them, were extremely salty. The baked potatoes weren't cooked enough and had minimal toppings. We BARELY saw our waiter and drinks were only refilled once we were almost done eating.
  • TC
    T C
    Oct 12, 2025
    1.0
    This is by far the worst outback steakhouse I have ever experienced and I am usually a fan of this chain. My husband and I was seated and waited for more than 20 minutes for our waiter to atleast greet us and after about 30 minutes of not being waited on or even greeted I proceeded to leave but stopped by the host to inform her that our waiter never even came to greet us. She apologized and said she told him to come to us. She then went to get the manager who never came out to even talk to us. This was by far the worst Outback steakhouse experience I had and my family and I go to these chains in several different states all the time but Louisiana was not it AT ALL! We are very disappointed in this place and will never go back or encourage anyone to go. We left there and went to Copeland which is just next door and had a way different experience. Shame on this outback steakhouse, the employees and management team for such poor service.......

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.