Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
896 reviews
5 stars
256
4 stars
148
3 stars
162
2 stars
81
1 star
249
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality vary widely, with some praising friendly staff while others report rude and inattentive service.
Food Quality
Food quality is inconsistent, with reports of cold, greasy, or improperly prepared items, though some customers enjoyed fresh and hot meals.
Cleanliness
Multiple reviews mention cleanliness issues, particularly in the dining area and restrooms, impacting overall customer satisfaction.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Management Issues
Several reviews highlight poor management practices, including staff behavior and operational inefficiencies, contributing to negative experiences.
- JHJennifer Hallenbeck3 days ago5.0Fantastic leadership at this store! We visited on our way through, Thursday 11/20/25. The store had trouble with the computer system being down in the morning. They were playing, “catch up” and we came at the busy part of the day. The store had two lines backed up outside and inside. The manager managed to keep the store moving and the food hot! She has a great staff! She managed to make it around the store to check on everyone, besides!!!!
- EBEUNHEE BAEKOct 19, 20255.0The service is excellent and very friendly. It’s probably the friendliest McDonald’s I’ve ever been to!
- RJRandy JettOct 14, 20254.0Food was great, parking not so much. I suggest getting the before the lunch rush unless you want to walk to the restaurant.
- RPRobert ParkerOct 12, 20254.0Friendly customer service and fresh food.
- SGSean GreenOct 1, 20251.0Service was exceptional and food was fresh , correct , and served in a timely manner. Store was clean and presentable. What overall would have been probably a 10/10 experience was ruined however by an employee baggering me for reviews to the point they sat in the booth with me durring my meal and borrowed my phone so they could write the review themselves. I can only assume this behavior is due to pressure from corporate entities to get their review numbers up. Ive worked management for many years and I even spent time working for mcdonalds myself. So trust me when I say that this location is ALWAYS on point , I would go so far as to say its likely the best mcdonalds in a 100 mile radius from here. Corporate needs to lay off these guys and trust in them and let their work speak for itself.
Frequently Asked Questions About McDonald's
What are the typical opening hours for McDonald's in Covington, LA?
McDonald's in Covington, LA, is open daily from 5:00 AM to 11:00 PM for general service and from 6:00 AM to 11:00 PM for delivery.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location features a drive-thru that operates from 5:00 AM to 11:00 PM every day.
Can I order McDonald's food for delivery or curbside pickup?
Yes, McDonald's Covington offers delivery service from 6:00 AM to 11:00 PM and also provides curbside pickup for your convenience.
What payment options are accepted at McDonald's Covington?
This McDonald's accepts major payment methods including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Covington have a loyalty rewards program?
Yes, customers can earn points for free food through the MyMcDonald’s Rewards program.
Where can I view the menu and place an order online for McDonald's Covington?
You can view the full menu and place orders online at https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
What services are offered at McDonald's Covington?
McDonald's Covington provides services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi connectivity.
What nearby gas stations are close to McDonald's Covington for convenient refueling?
Nearby gas stations include Diaz Inc, Shell, and Diaz Market Covington, which are convenient options if you want to refuel your vehicle before or after visiting McDonald's.
Are there other dining options near McDonald's Covington?
Yes, nearby dining options include Uno Dos Tacos for Mexican cuisine, Smoothie King for smoothies and juices, WOW American Eats, Jeremiah's Italian Ice, and Lit Pizza for pizza and dining.
What nearby amenities can I visit along with McDonald's Covington?
Nearby amenities include Heritage Bank of St. Tammany for banking, Archbishop Hannan High School, and beauty and spa services like Benu Nails & Lashes, H2K Nail Spa, Supercuts, H3K Diamonds & Custom Jewelry, and Wondercuts.