McDonald's

3.3
822 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
73005 Highway 25, Covington, LA
70435, United States

Hours

Reviews

3.3
822 reviews
5 stars
244
4 stars
163
3 stars
153
2 stars
84
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed their meals, many complained about cold food, incorrect items, and overall poor food quality.

Cleanliness

Mixed reviews on cleanliness; some praised the cleanliness of the restaurant, while others noted dirty bathrooms and unsanitary conditions.

Positive Staff Interactions

A few customers highlighted friendly staff members who provided good service, contrasting with the overall negative feedback.
  • RE
    Richard Etheredge
    Dec 13, 2025
    4.0
    Great people, the best McD I've ever been to!
  • MM
    M. Murry
    Dec 6, 2025
    1.0
    If I could give a zero rating I would. My father purchased food from your location this morning, but never received his order. When he asked for a refund, he was told he couldn’t get one. So he couldn’t get his food and couldn't get his money back. Thievery. What kind of foolishness is that!
  • LP
    Lakeshia Peterson
    Nov 22, 2025
    5.0
    Good
  • HB
    H B
    Nov 3, 2025
    1.0
    I would give this place a zero. Recently moved to Covington and every experience has been a joke. I was served cold patties tonight. You heard it right no attempt to heat my order. Since they've made it impossible to get your money back . Just absolutely gross food and gross customers service
  • BE
    Brooklyn Everhardt
    Nov 2, 2025
    1.0
    The light skin that works the window most the time i think she’s a manager she’s SO RUDE!!! She’s so unprofessional she’s always mugging she ignored me she definitely should not work in the fast food industry DEFINITELY should NOT be a manager do better! 11/2/2025

Frequently Asked Questions About McDonald's

What are McDonald's hours for dine-in service?

McDonald's in Covington, LA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.