Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
821 reviews
5 stars
244
4 stars
162
3 stars
154
2 stars
84
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised the freshness of certain meals.
Cleanliness
The cleanliness of the establishment received mixed feedback, with some noting a clean environment while others pointed out dirty bathrooms and unsanitary conditions.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and failure to address customer complaints effectively.
Drive-Thru Experience
The drive-thru service was noted to be slow and often inaccurate, with multiple customers expressing frustration over long wait times and missing items.
- LPLakeshia Peterson2 days ago5.0Good
- HBH BNov 3, 20251.0I would give this place a zero. Recently moved to Covington and every experience has been a joke. I was served cold patties tonight. You heard it right no attempt to heat my order. Since they've made it impossible to get your money back . Just absolutely gross food and gross customers service
- BEBrooklyn EverhardtNov 2, 20251.0The light skin that works the window most the time i think she’s a manager she’s SO RUDE!!! She’s so unprofessional she’s always mugging she ignored me she definitely should not work in the fast food industry DEFINITELY should NOT be a manager do better! 11/2/2025
- OOOtherworldlyOct 12, 20251.0Window lady aggressively handed the bag to us and slammed the window 10/9 6:33pm
- WJWilliam JarvisOct 6, 20254.0Easy in and out service
Frequently Asked Questions About McDonald's
What are McDonald's hours for dine-in service?
McDonald's in Covington, LA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours can I order delivery from McDonald's?
Delivery is available from 5:15 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Which services are available for pickup and delivery at this McDonald's?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options can I use at McDonald's in Covington?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location offers a drive-thru service.
How can I order from McDonald's online or via an app?
You can order through the McDonald's App available on iOS and Android, or via their online order link at https://mcdonalds.order.online/business/-5579.
What nearby places can I visit before or after my meal at McDonald's?
Nearby you can visit places like Passion Nails Salon for beauty treatments or Adventure Pets Covington if you're interested in pet supplies and services.
Are there other dining options close to McDonald's in Covington?
Yes, nearby dining options include Subway for sandwiches, Taco Bell for Mexican food, and Copeland's of New Orleans for American and Cajun cuisine.
What nearby amenities can help with errands when visiting McDonald's?
Nearby amenities include Walgreens pharmacy and convenience store, Tammany Cleaners for dry cleaning, and Pelican Pointe Carwash if you need a car wash.