Brand Certified
McDonald's
2.9(1154 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
70345 Highway 21, Covington, LA
70433, United States
Certified by McDonald's • Mar 01, 2026
(985) 875-0152
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
1,154 reviews
5 stars
294
4 stars
174
3 stars
187
2 stars
134
1 star
365
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Management Issues
Many reviews pointed to poor management and lack of accountability, with customers expressing frustration over the overall operation of the location.
Cleanliness
While some noted clean bathrooms, others mentioned dirty dining areas and lack of attention to cleanliness.
- BMBruce MontreuilFeb 15, 20261.0The service is terrible if they know who knows what the hell's going on in the place not good at all
- MGMadison GoncalvesFeb 15, 20261.0I had a HORRIBLE experience here. They “stopped” taking orders but failed to tell any of the customers that. We sat at the drive thru for over 20 minutes with no one on the speaker. When we went inside everyone working stared at us. After 10 minutes one woman finally came to the front and said we had to go back in line because she “can’t give us the food if we mobile ordered it unless it’s through the drive through.” Genuinely worst experience ever. These workers need lessons in customer service asap.
- CTChristian TurnerFeb 15, 20261.0Ordered breakfast at 10:00am, waited. Watched others get their food. Couldnt get a manger until 10:45 to be told theu didnt make our food because breakfast ends at 1030, then gave an attitude on top of it. If you want to waste your time, this is the place. Also, the kitchen looks like a whole health code violation
- GBGaming with badkillerkidFeb 13, 20261.0Winded up just walking out when I spent 26 minutes waiting for a plain hot and spicy and a med fry cause they were to focused on the drive thru and all the employees are beyond rude.
- KKK9RESCUE1Feb 9, 20264.0Food could have been a little more fresh. Bun was hard and the meat didn't taste fresh.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Covington, LA is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Is there a drive-thru available and what are its hours?
Yes, the drive-thru is open every day from 6:00 AM to 11:00 PM at this location.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 70345 Highway 21, Covington, LA 70433, United States.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What are some convenient nearby places for fuel or a quick stop before or after visiting McDonald's?
Nearby gas stations and convenience stores include Circle K, Kangaroo Express, Hwy 21 Chevron, Shell, and Chevron, ideal for refueling or grabbing essentials.
Are there any coffee shops close to this McDonald's if I want a different coffee experience?
Yes, nearby coffee shops include PJ's Coffee and Starbucks, both great options if you want to enjoy more coffee varieties.
What other dining options are available nearby this McDonald's for different cuisines?
Nearby options include Half Shell Oyster House and Papa Lou's Seafood & Po-Boys for seafood, Boulevard American Bistro for American cuisine, Blue Hickory Blues and Barbeque for barbecue, Sake Hibachi Steak & Sushi for Japanese fare, and Panera Bread for cafe and bakery items.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website