Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,138 reviews
5 stars
289
4 stars
173
3 stars
184
2 stars
134
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and stale products.
Management Issues
Many reviews pointed to poor management and lack of organization, leading to inefficient service and unresolved customer complaints.
Kiosk Experience
The kiosk ordering system received mixed feedback, with some customers finding it inconvenient and others noting it led to delays.
Cleanliness
While some customers noted clean bathrooms, overall cleanliness and maintenance of the dining area were criticized.
- LGL'oreal GilbertNov 16, 20251.0Service is always horrible ive never had a good experience definitely won't be back. Its not the food only the workers. Tonight customer service was lacking so much I literally just asked for a complete refund enough is enough
- QDQing DomoNov 4, 20252.0Ordered food at the kiosk and after it was done, it was just tossed on the counter without notification that it was mine. Had to read the receipt. Ordered 2 of the spicy wraps and a medium fry, an hour later, threw everything up. Almost sure the chicken in one of them wasn’t cooked all the way. Was the only thing I’d eaten today. 11/18/2025: Adding a star NOT FOR THIS LOCATION specifically, but to McDonald’s for reaching out immediately to look into & resolve my concern. Been eating Mickey D’s since I was a kid and this was a first, and hopefully a last. Much appreciated for that, but still won’t eat at this location again. LaSalle in Mandeville is my go-back-to. Eaten there plenty of times and never once got sick & they’re more attentive to their customers & speed.
- KBKaty BridgesOct 25, 20251.0Don’t waste your time. Poor management. Go to a different location.
- GNGetback Satan nowOct 23, 20255.0Love it
- PJPatrick JacquesOct 12, 20251.0Everything is terrible here
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Covington, LA is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 6:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Is there a drive-thru available and what are its hours?
Yes, the drive-thru is open every day from 6:00 AM to 11:00 PM at this location.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 70345 Highway 21, Covington, LA 70433, United States.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What are some convenient nearby places for fuel or a quick stop before or after visiting McDonald's?
Nearby gas stations and convenience stores include Circle K, Kangaroo Express, Hwy 21 Chevron, Shell, and Chevron, ideal for refueling or grabbing essentials.
Are there any coffee shops close to this McDonald's if I want a different coffee experience?
Yes, nearby coffee shops include PJ's Coffee and Starbucks, both great options if you want to enjoy more coffee varieties.
What other dining options are available nearby this McDonald's for different cuisines?
Nearby options include Half Shell Oyster House and Papa Lou's Seafood & Po-Boys for seafood, Boulevard American Bistro for American cuisine, Blue Hickory Blues and Barbeque for barbecue, Sake Hibachi Steak & Sushi for Japanese fare, and Panera Bread for cafe and bakery items.