McDonald's

3.1
1277 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1007 N Highway 190, Covington, LA
70433, United States

Hours

Reviews

3.1
1,277 reviews
5 stars
363
4 stars
209
3 stars
237
2 stars
122
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold, poorly prepared, or incorrect food items, with some customers expressing disappointment in the freshness and taste.

Staff Attitude

While some customers praised friendly staff, numerous reviews highlighted rude or unhelpful behavior from employees, impacting the overall experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Management Issues

There were complaints about poor management and lack of organization, with customers feeling neglected and unacknowledged during their visits.
  • SE
    Sean E
    Nov 13, 2025
    1.0
    Looks at my receipt to verity my order, still gives me the wrong food. Worthless.
  • MW
    Melissa Williams
    Oct 31, 2025
    1.0
    I ordered through door dash. I know I’m already paying way more for this food. But for the dasher to tell me that McDonald’s is out of stickers to seal my bag.. yeah no. You should have kept my order bc I didn’t allow my kids to eat that. This restaurant has been raggedy and clearly that hasn’t changed. Waiting for my dispute to be resolved so I can get my money back for this order.
  • DI
    Darth Ichthys
    Oct 26, 2025
    1.0
    If you are interested in playing the Monopoly promotion. Please don't go this location. I went specifically to McDonalds to purchase breakfast and to play Monopoly. Non of my food item wrappers had any Monopoly pieces on them. What a rip-off!
  • AF
    Andrew Frechette
    Oct 17, 2025
    3.0
    The server did not bring food to our table as the instructions said. Instead, they called the number on the order and waited for us to go get it. Another failure to follow basic corporste procedure.
  • NN
    Natasha N
    Sep 14, 2025
    1.0
    They’re extremely slow. I had to wait for my food and then it was still cold in the middle and they are rude not helpful. This is the second time I have had to wait on my food for a very long time and it was cold when I got it.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Covington, LA?

McDonald's in Covington, LA is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

When is the McDonald's drive-thru available?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.