Brand Certified
Chipotle Mexican Grill
2.4(176 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
501 N Highway 190, Covington, LA
70433, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(985) 900-8243
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/la/covington/501-n-highway-190?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4559
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Covington - Hwy 190 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.4
176 reviews
5 stars
47
4 stars
13
3 stars
4
2 stars
16
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale ingredients, small portions, and being out of key items like rice and proteins.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Many customers noted that the restaurant was dirty, with unclean tables and food areas, contributing to a negative dining experience.
Management Problems
Several reviews pointed to poor management practices, including understaffing and lack of training for employees, leading to consistent service failures.
- JBJason BruceFeb 19, 20262.0Just Meh. I've read the reviews most are bad. So I wanted to try for myself. It wasn't terrible, but nothing outstanding and i've been to a few locations. Dirty dinning area & out of ice and a few drinks. But the staff seemed nice.
- ABArie BentleyJan 29, 20261.0Just terrible. I live 3 minutes away and will only ever drive to the Mandeville location from now on. Always out of food at all hours, dirty, small portions, and they tried to charge me $2.50 for a side of their vinaigrette (I’d never had to pay extra before and was willing to pay but $2.50?! No thanks). My last visit, I arrived around 5:00pm with a couple ahead of me. When it was my turn to order they were out of literally everything. No rice, no beans, no protein. I asked if they had more chicken which they said no and offered tofu as my alternative option. Looking down the line, there were also no toppings available. I turned and walked right out. Felt sorry for the 6 others in line behind me.
- CDCatherine DurningJan 23, 20261.0Walked out. We love Chipotle but here restaurant was a disaster. Out of many offerings. Servers piling ingredients so high in the bowl it spilled on the floor. No sense of customer service.
- RORBurk OutdoorsJan 21, 20262.0Upon completing my order and asking for chips, I was notified they were out of chips. How? Anyway, if I would’ve know ahead of time I would’ve just gone to the Mandeville location. Upon paying, I was given my change. It was wrong. After asking to get the correct change, no one seemed to know what to do or how to get the correct change. I was never given the correct amount. I left frustrated and will just go to the Mandeville location moving forward. Never had an issue there.
- SGS R GJan 19, 20261.0Ordered online for pickup 45 minutes later. They didn't start our order until after we arrived at restaurant. It would have been faster to go through the line. Then, the tortillas were dry and hard. This is the worst Chipotle that we have visited.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Covington serve?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.
Where is the Chipotle Mexican Grill located in Covington?
It is located at 501 N Highway 190, Saint Tammany, Covington, LA 70433.
What are the operating hours for Chipotle Mexican Grill in Covington?
Chipotle is open daily from 10:45 AM to 10:00 PM.
How can I order online from Chipotle Mexican Grill in Covington?
You can order online via their official ordering website or their app; links are available to the Chipotle app and online order page.
Does Chipotle Mexican Grill offer any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number and email for Chipotle Mexican Grill in Covington?
The main phone number is +1 985-900-8243 and the email is LA.4559.CovingHwy190@chipotle.com.
Are there hotels near Chipotle Mexican Grill in Covington for visitors looking to stay nearby?
Yes, nearby hotels include Clarion Inn & Suites Conference Center, Super 8, Country Inn & Suites, Covington La 70433 motel, and Best Western Northpark Inn, making it convenient for travelers to dine at Chipotle during their stay.
Can I find other dining options close to Chipotle Mexican Grill in Covington?
Yes, nearby dining options include WOW Café, Waffle House for breakfast, Smalls Sliders (burger restaurant), Burger King, and Whiskey Tavern for burgers and bar experience.
Are there grocery stores or convenience shops near Chipotle Mexican Grill?
Yes, Aldi market and ALDI USA grocery stores are close by, along with convenience stores and gas stations such as RaceTrac, Circle K, Shell, and Exxon stations for quick shopping or fuel stops.
What are some local services near Chipotle Mexican Grill that customers might find useful?
Nearby services include dental offices like Dr. Dakota Laseter and Covington Dental Group, mobile phone store T-Mobile, car wash Tropic Express, and kids recreation Bike Zone Inc, offering convenient options around your meal stop.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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