Business Details
About
Mexican Restaurant
Chipotle Covington - Hwy 190 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
164 reviews
5 stars
44
4 stars
11
3 stars
4
2 stars
14
1 star
91
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers frequently reported rude and inattentive staff, with many noting a lack of customer service and poor attitudes.
Food Quality
Numerous reviews highlighted issues with food quality, including stale ingredients, small portion sizes, and missing items from orders.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean tables and unsanitary conditions.
Management Issues
Many customers expressed concerns about poor management, citing frequent shortages of ingredients and overall disorganization.
Customer Experience
Overall, the dining experience was negatively impacted by slow service, incorrect orders, and a lack of urgency from staff.
- DZDaniel ZiabariDec 30, 20251.0I see why it’s rated so poorly. Staff could care less and more preoccupied talking to each other instead of helping guests. Won’t be back to this location again.
- ALAbby LooneyDec 19, 20251.0this place is actually a joke they mess everything up and forget everything just go to the mandeville one.
- DRDoha RabbaaDec 19, 20251.0Very dirty and employees very disrespectful you need better hiring managers
- EVEric ValdiviaDec 17, 20255.0Now this Chipotle is a good one. Loaded my bowl like it's supposed to. The carne asada was perfect with no fat at all. Great amount for the price. Please keep up the great work and not cheap out. Staff is friendly and location is clean.
- SMStephanie McQueenDec 7, 20255.0I couldn’t have been more pleased with my experience. I live on the road traveling in a semi and knew it was 15 minutes before closing when I walked in. I immediately apologized because I understand the want and need to clean up, close up, and go home. Tim was AMAZING!! He was so kind and so patient, never becoming irritated or rude. As much as I didn’t want to be “THAT customer” I was and I knew I was but I didn’t want any of the other options for my meal. I am so thankful I chose to go in because his service, professionalism and demeanor was impeccable!! What a wonderful employee he is!! If only we had more Tim’s in the world!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Covington serve?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.
Where is the Chipotle Mexican Grill located in Covington?
It is located at 501 N Highway 190, Saint Tammany, Covington, LA 70433.
What are the operating hours for Chipotle Mexican Grill in Covington?
Chipotle is open daily from 10:45 AM to 10:00 PM.
How can I order online from Chipotle Mexican Grill in Covington?
You can order online via their official ordering website or their app; links are available to the Chipotle app and online order page.
Does Chipotle Mexican Grill offer any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number and email for Chipotle Mexican Grill in Covington?
The main phone number is +1 985-900-8243 and the email is LA.4559.CovingHwy190@chipotle.com.
Are there hotels near Chipotle Mexican Grill in Covington for visitors looking to stay nearby?
Yes, nearby hotels include Clarion Inn & Suites Conference Center, Super 8, Country Inn & Suites, Covington La 70433 motel, and Best Western Northpark Inn, making it convenient for travelers to dine at Chipotle during their stay.
Can I find other dining options close to Chipotle Mexican Grill in Covington?
Yes, nearby dining options include WOW Café, Waffle House for breakfast, Smalls Sliders (burger restaurant), Burger King, and Whiskey Tavern for burgers and bar experience.
Are there grocery stores or convenience shops near Chipotle Mexican Grill?
Yes, Aldi market and ALDI USA grocery stores are close by, along with convenience stores and gas stations such as RaceTrac, Circle K, Shell, and Exxon stations for quick shopping or fuel stops.
What are some local services near Chipotle Mexican Grill that customers might find useful?
Nearby services include dental offices like Dr. Dakota Laseter and Covington Dental Group, mobile phone store T-Mobile, car wash Tropic Express, and kids recreation Bike Zone Inc, offering convenient options around your meal stop.