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Arby's

3.8
(455 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2500 North Hwy 190, Covington, LA
70433, United States

Hours

Reviews

3.8
455 reviews
5 stars
200
4 stars
118
3 stars
48
2 stars
30
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and understaffing, leading to frustration.

Food Quality

While many enjoyed the food, there were complaints about incorrect orders, cold items, and inconsistent quality.

Staff Friendliness

Several reviews highlighted the friendliness and helpfulness of the staff, despite service delays.

Cleanliness

The restaurant was generally noted as clean, but some customers mentioned issues with flies and cleanliness in specific areas.
  • KS
    Kissey S Smith
    4 days ago
    1.0
    They didn't open at the time that's advertised
  • RR
    Richard Rampino
    Feb 18, 2026
    5.0
    Order taker was extremely polite and cheerful. They also went above and beyond resolving an issue and made sure we were satisfied with our experience. Great customer service. Also they have the best mozarella sticks. Crispy and stringy every time!
  • SM
    Skye Moon
    Feb 18, 2026
    5.0
    5 stars all around, best service I’ve ever had in fast food, I am literally shocked by how much happiness this Arby’s gives me
  • CA
    corbin andera
    Feb 3, 2026
    5.0
    Food was wrong I ordered 2 chicken bacon Swiss sandwiches no tomato, light lettuce and extra cheese. Both had tomatos, both had lots of lettuce and only one had extra cheese BUT the two things I can say about the experience is the food was hot and fresh and idk her last name but the girl who took my order on 2/3/26 at 5:45 order number is AABLANGEAJB9 if this info helps find her her name is Ashley. She is absolutely super sweet and a amazing friendly girl. Maybe a discount next time or free sandwiches for the messed up food since I live in Slidell and didn't see my food was wrong till I got all the way home and wasn't driving 30 mins back and forth again
  • KS
    Ken Shorten
    Jan 20, 2026
    1.0
    For the 3rd time I have visited this resttheres a 20-25 min wait for roast beef why is that at 5pm? So imp house of meat my foot they have no meats

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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