Dairy Queen Grill & Chill

3.6
386 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1035 Ringgold Ave, Coushatta, LA
71019-9072, United States

Hours

Reviews

3.6
386 reviews
5 stars
148
4 stars
77
3 stars
62
2 stars
38
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff are praised for friendliness, many reviews highlight poor service, long wait times, and order inaccuracies.

Food Quality

Food quality is inconsistent; some customers enjoy the meals, while others report cold or poorly prepared items, and issues with missing ingredients.

Management Issues

Frequent complaints about management and inventory issues, including stock shortages and lack of organization, leading to customer dissatisfaction.

Cleanliness

Mixed feedback on cleanliness; some customers report clean facilities, while others mention unsanitary conditions.

Customer Experience

Positive experiences noted for specific staff members who provide excellent service, but overall customer experience is hampered by long waits and order mistakes.
  • DP
    Doris Page
    Nov 1, 2025
    1.0
    Honestly, with this place, the service is great. Everyone at the window and taking your order is very friendly. 👎 Management fails to stock steak finger baskets and other items 📦 Inventory/order issues blamed on poor management ✨ Place has potential to be excellent!
  • BB
    Brenda
    Oct 7, 2025
    5.0
    Dairy queen always good for good food bring fast food that is.
  • NW
    Nick waters
    Sep 30, 2025
    4.0
    Cheese curds were great. Hamburger was good but for the price it’s better looking on the menu . Prolly not the place to get burgers at if you want a good sized burger imo .
  • JH
    John Hamson
    Sep 25, 2025
    4.0
    It was prepared right my burger that is
  • SL
    Sonny Leger
    Sep 3, 2025
    5.0
    My wife and I stopped here on the way back from a Doctors appt with a specialist in Shreveport. The lady at the counter was named DeRay. We were having a rough day because of the doctors appointment. My wife was pretty down. DeRay was so sweet, kind and welcoming. It brightened an otherwise bad day for us. Thank you DeRay for your kindness and hospitality. You truly went above and beyond. Thank you for brightening my wife’s day.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats are offered at Dairy Queen Grill & Chill in Coushatta, LA?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes via DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Coushatta?

The restaurant is open every day from 10:00 AM to 10:00 PM.