Customer experiences with service are mixed; while some staff are praised for friendliness, many reviews highlight poor service, long wait times, and order inaccuracies.
Food Quality
Food quality is inconsistent; some customers enjoy the meals, while others report cold or poorly prepared items, and issues with missing ingredients.
Management Issues
Frequent complaints about management and inventory issues, including stock shortages and lack of organization, leading to customer dissatisfaction.
Cleanliness
Mixed feedback on cleanliness; some customers report clean facilities, while others mention unsanitary conditions.
Customer Experience
Positive experiences noted for specific staff members who provide excellent service, but overall customer experience is hampered by long waits and order mistakes.
DP
Doris Page
Nov 1, 2025
1.0
Honestly, with this place, the service is great. Everyone at the window and taking your order is very friendly.
👎 Management fails to stock steak finger baskets and other items
📦 Inventory/order issues blamed on poor management
✨ Place has potential to be excellent!
BB
Brenda
Oct 7, 2025
5.0
Dairy queen always good for good food bring fast food that is.
NW
Nick waters
Sep 30, 2025
4.0
Cheese curds were great. Hamburger was good but for the price it’s better looking on the menu . Prolly not the place to get burgers at if you want a good sized burger imo .
JH
John Hamson
Sep 25, 2025
4.0
It was prepared right my burger that is
SL
Sonny Leger
Sep 3, 2025
5.0
My wife and I stopped here on the way back from a Doctors appt with a specialist in Shreveport. The lady at the counter was named DeRay. We were having a rough day because of the doctors appointment. My wife was pretty down. DeRay was so sweet, kind and welcoming. It brightened an otherwise bad day for us. Thank you DeRay for your kindness and hospitality. You truly went above and beyond. Thank you for brightening my wife’s day.
What are the operating hours of Dairy Queen Grill & Chill in Coushatta?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide amenities for families and children?
Yes, the location offers booster seats, high chairs, is family-friendly, and welcomes children.
Is there seating available at Dairy Queen Grill & Chill for dine-in customers?
Yes, both indoor and outdoor seating options are available.
Does Dairy Queen Grill & Chill in Coushatta have facilities for wheelchair users?
Yes, the location is wheelchair accessible and has restrooms available.
Can customers order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and rewards through the Dairy Queen app, which also offers exclusive deals.
What is the address and contact number for Dairy Queen Grill & Chill in Coushatta?
The address is 1035 Ringgold Ave, Coushatta, LA 71019-9072, and the main phone number is +1 318-932-4025.
Are there other ice cream shops near Dairy Queen Grill & Chill in Coushatta?
Yes, nearby ice cream shops include Sno-Ballz and Cowtown Creamery, providing customers with additional dessert options in the area.
What nearby restaurants can I visit before or after eating at Dairy Queen Grill & Chill?
Other nearby dining options include Mjays Crawfish for Cajun and seafood, Takuache Grill for Tex-Mex cuisine, Hunt Brothers Pizza, and Burger King for fast food.
Are there any local attractions or services near Dairy Queen Grill & Chill useful for visitors?
Nearby places include Coushatta Fair Grounds for arts and entertainment, Coushatta Country Club for golf, and the Specialty Rehab Hospital and Fresenius Kidney Care for health services, which visitors might find useful during their stay.