McDonald's

3.5
774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7535 Highway 165, Columbia, LA
71418, United States

Hours

Reviews

3.5
774 reviews
5 stars
283
4 stars
145
3 stars
158
2 stars
65
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold, poorly prepared items and incorrect orders.

Staff Attitude

Feedback on staff was mixed; some customers highlighted friendly and helpful employees, while others experienced rudeness and poor customer service.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and bathrooms, with some customers expressing disappointment.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • NW
    Nich Williams
    Nov 17, 2025
    4.0
    The food was amazing and fresh and hot but we waited forever. And they did not know how to run a drive-thru.
  • BA
    Bryant Aguillard
    Sep 26, 2025
    5.0
    Clean building and friendly staff. The food was hot and the staff are amazing. Went in the morning on a road trip with the family and really enjoyed it I would highly recommend if your in the area
  • MT
    Mike Turbush
    Sep 13, 2025
    1.0
    This place is the slowest “fast” food restaurant I have ever been too. I went inside because the drive through line of 4 cars was not moving. I go inside and only two people (including me) was inside. They clear there orders so it looks like there pushing orders through quickly to get a good rating. The way they move is like molasses. And just stand and talk to each other. If I was the one running this place I would be ashamed in the employees I have hired and let continue to work here. I’m still sitting here after 30 mins of waiting
  • FM
    Frances Mouton
    Sep 7, 2025
    1.0
    After ordering food, saw all tables were dirty, some still had breakfast stuff on them and this was at 3:40PM, food was cold we order 4 cheese burgers one was tasted like it was made yesterday, only one out of the 4 had one pickle on it only 2 had onions, only thing all 4 had in common was a hamburger pattie and cheese on all 4, French fries were mushy and cold, no ice in the ice machine, no straws out for customers, the worst McDonald's I ever been end. Will never go back to this location.
  • DC
    Dusty Cooley
    Aug 18, 2025
    5.0
    McDonald’s

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Columbia, LA?

McDonald's in Columbia, LA is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.