McDonald's

3.6
1317 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8319 W Judge Perez Dr, Chalmette, LA
70043, United States

Hours

Reviews

3.6
1,317 reviews
5 stars
540
4 stars
240
3 stars
203
2 stars
102
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and poor order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food areas, contributing to a negative dining experience.

Food Quality

There were numerous complaints about food being served cold, improperly prepared, or not matching orders, leading to dissatisfaction.

Management Issues

Customers expressed concerns about the lack of effective management and training, with reports of managers being unresponsive or dismissive.

Positive Experiences

Despite the negative feedback, some customers noted good service and fresh food on occasion, indicating that experiences can vary.
  • FT
    Frog Trainer
    Nov 14, 2025
    5.0
    There is an absolute legend that works here that goes by the name of " the ice cream man". He is, quite frankly, the greatest mcdonald's employee in the Mcmultiverse.
  • HK
    Hya Khader
    Oct 31, 2025
    3.0
    really bro...💔
  • CW
    Carmaletha Watley
    Oct 27, 2025
    4.0
    It was an ok experience. Waited at the window for a bit.
  • CN
    Carmen Notto
    Oct 21, 2025
    1.0
    Over a week and still the diet coke is root beer. I left again not buying anything. I can't have sugar. High fructose sugar makes me sick. And that is what's in regular soda. I'm pre diabetic. I'm not going to be diabetic. The other McDonald's on Paris rd last time I was there didn't have carbonation in the soda. McDonald's just is a not customer oriented anymore.
  • MS
    Melissa Sharp
    Aug 30, 2025
    2.0
    Every table and booth/seat was dirty and nasty with food all over it. Rude customer service. We asked nicely to have a table cleaned so that we could sit with our little girl. We ended up having to share a table with a lovely customer (who was a pastor). It took other customers coming in complaining about how nasty the place was and it sparking a conversation where we finished our meal and got up (and wiped our area) so they could sit down before anyone bothered to come out and wipe down a table. Then before it was wiped, our little girl wanted to see the play area through the window (since it was closed down/blocked off). I asked her to stand since the booth was covered in grease and food (not clean) and the lady then decides to come out and tell us she cant stand in a booth. In which I was certain to remind her we asked her to clean the booth earlier and its too nasty for her knees to touch. So we left.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 8319 W Judge Perez Dr, Chalmette, LA?

Delivery is available daily from 5:00 AM to 2:00 AM.

Is the McDonald's drive-thru open 24 hours?

Yes, the drive-thru is open 24 hours every day.