Sonic Drive-In

3.8
795 reviews
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Business Details

4031 North University Ave, Carencro, LA
70520, United States
(337) 896-7552
http://www.sonicdrivein.com/locations/us/la/carencro/4031-north-university-ave/store-1834
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carencro, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4031 North University Ave for the ultimate SONIC experience!

Location

Sonic Drive-In
4031 North University Ave, Carencro, LA
70520, United States

Hours

Reviews

3.8
795 reviews
5 stars
365
4 stars
169
3 stars
94
2 stars
45
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for both order taking and food delivery, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous complaints were made about food being cold, burnt, or poorly prepared, leading to dissatisfaction with the overall quality.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude or unhelpful service from management and staff.

Inconsistent Experience

The overall experience varied greatly, with some customers having positive visits while others faced significant issues, indicating a lack of consistency in service and food quality.
  • JP
    Jake Prejean
    Dec 25, 2025
    1.0
    The additude of employees, food quality, and environment are enough for us to not return. Not sure if the owner will see this but I’d seek new managers. Cmon man .,, do better.
  • CD
    Christie Dugas
    Dec 25, 2025
    1.0
    Very slow business waited like 30 45 just to try and order. I even got down to try and order still nobody and all they said was we are short today we will try and get to you as soon as we can. After a hour wait I just left. Wont be going back to this sonic in Carencro again. Ridiculous
  • RC
    Richard Cormier
    Nov 23, 2025
    1.0
    30 minutes for someone to take my order, another 30 minutes for the order. Place wasn't even busy, and I see why
  • KT
    Karla Teer
    Oct 27, 2025
    1.0
    Pay attention to what people order and GIVE THEM WHAT THEY ORDER. Thanks to incompetent workers, I am eating a cold bologna sandwich for breakfast and threw the sonic crap in the trash because it was loaded with raw onions that do not even come in what was ordered. Guess the workers just decided on their own to add them and make whatever they wanted me to have. Wasted money.
  • CM
    Chad Martichuski
    Oct 4, 2025
    3.0
    Basic fast food
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