Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
804 reviews
5 stars
225
4 stars
126
3 stars
130
2 stars
84
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude staff and long wait times.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, often receiving the wrong items or incomplete orders.
Wait Times
Customers frequently complained about excessively long wait times, both in the drive-thru and for in-store orders.
Food Quality
While some customers praised the food as hot and fresh, many others reported receiving cold or stale food.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior from managers and lack of staff training.
- TTTheNumberTwo4 days ago1.0Just like every fast food restaurant, don't go when the students are working. All they do is play on their phones and customers are just an interruption. Managers are useless. No concept of parking cars, no urgency, all around pathetic.
- CBCaleb BrownOct 27, 20255.0Customer service was bad
- JJjohnOct 25, 20251.0horrible service, the manager when asked the simplest questions about what to do she says “i dont know i never did that before”. Underpaid, undertrained and riddled with attitudes. glad whoever funds this mcdonalds is happy with their payroll selections. got a 3.0 star review and constantly declining and cant do nothing to save the store.
- TRtroy rogersSep 28, 20251.0They now refuse to take an order at the counter
- BABeauty ASep 17, 20251.0It was a 30 minute wait for one cold 🥶 burger and fry. This my sign and lesson that I gotta start cooking 🧑🏾🍳 at home.
Frequently Asked Questions About McDonald's
What are the McDonald's Brusly location's regular operating hours?
McDonald's in Brusly is open daily from 4:00 AM to 3:00 AM.
What are the delivery hours for McDonald's Brusly?
Delivery is available daily from 5:00 AM to 2:00 AM.
Does the McDonald's in Brusly offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 4:00 AM to 3:00 AM.
What types of payment options does McDonald's Brusly accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers order McDonald's Brusly meals through a mobile app?
Yes, customers can order via the McDonald’s App available on iOS and Android, or through the delivery website.
Does McDonald's Brusly provide curbside pickup?
Yes, curbside pickup is available at this location.
What are some nearby dining options customers can visit before or after McDonald's?
Nearby options include Sonic Drive-In for fast food, Louisiana Bayou Bistro for Cajun seafood, and Maddie's Ice Cream for desserts.
If I need groceries or quick shopping nearby, where can I go?
J w Food Mart and Family Dollar are close by for convenience and grocery needs, while Westside Deals Bin Store offers furniture shopping.
Are there any local community or government services near McDonald's Brusly?
Yes, Brusly Town Hall, Brusly Police Department, and the Town of Brusly community services are all nearby.
What amenities and services does McDonald's Brusly offer to customers?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.