McDonald's

3.0
807 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 S Vaughn, Brusly, LA
70719, United States

Hours

Reviews

3.0
807 reviews
5 stars
225
4 stars
126
3 stars
132
2 stars
83
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers received hot and fresh food, many reported cold or incorrect orders, leading to dissatisfaction.

Management Issues

Several reviews pointed to ineffective management and lack of training for staff, contributing to the overall negative experience.

Cleanliness

Customers noted unsanitary conditions in the establishment, including dirty floors and unkempt dining areas.
  • AH
    Alexander Hebert
    Dec 5, 2025
    1.0
    Went there for two burgers a fries. All I asked was there to be no onions. They had me pull to a parking spot to wait 20 minutes. When I finally got them they put an overly amount of onions on a piece of cheese so I couldn’t even take them off. Then the second burger didn’t have anything only a patty and hard bread. Money wasted on food I can’t even eat
  • JC
    Josh Caldon
    Nov 27, 2025
    1.0
    They just charged my card and stole 40,000$, I will be pressing charges in a lawsuit
  • TT
    TheNumberTwo
    Nov 20, 2025
    1.0
    Just like every fast food restaurant, don't go when the students are working. All they do is play on their phones and customers are just an interruption. Managers are useless. No concept of parking cars, no urgency, all around pathetic.
  • CB
    Caleb Brown
    Oct 27, 2025
    5.0
    Customer service was bad
  • JJ
    john
    Oct 25, 2025
    1.0
    horrible service, the manager when asked the simplest questions about what to do she says “i dont know i never did that before”. Underpaid, undertrained and riddled with attitudes. glad whoever funds this mcdonalds is happy with their payroll selections. got a 3.0 star review and constantly declining and cant do nothing to save the store.

Frequently Asked Questions About McDonald's

What are the McDonald's Brusly location's regular operating hours?

McDonald's in Brusly is open daily from 4:00 AM to 3:00 AM.

What are the delivery hours for McDonald's Brusly?

Delivery is available daily from 5:00 AM to 2:00 AM.