Brand Certified
Wingstop
3.1(519 reviews)
Certified by Wingstop • Feb 22, 2026
Business Details
2119 AIRLINE DR STE 500, Bossier City, LA
71111, United States
Certified by Wingstop • Feb 22, 2026
(318) 395-2751
Certified by Wingstop • Feb 22, 2026
https://www.wingstop.com/
Certified by Wingstop • Feb 22, 2026
About
Certified by Wingstop • Feb 22, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bossier City. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Feb 22, 2026
Hours
Certified by Wingstop • Feb 22, 2026
Reviews
3.1
519 reviews
5 stars
186
4 stars
78
3 stars
34
2 stars
48
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, missing orders, and unsanitary conditions.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
- CJCandi J1 day ago5.0My Food at lunch today was Great. Hot, Fresh, & Delicious. The staff were polite, friendly, & professional. Will definitely go back.!
- AAAnthonyFeb 17, 20261.0While in Bossier City February 15 2026 I decided to order winstop online because I had a taste for winstop and when I got there at arrival pickup time I told the lady at register that I had a online order gave her the name and she said it is not ready. I sat there almost a hour waiting and witnessed several people that had been waiting before that said they are going to cancel their order in which the lady at front desk told them they will have to cancel online. There was another lady she just left her drinks at the counter and walked out. I went to the window and saw my order just sitting on the shelf and I told the lady up front that is my order right there and she kept ignoring me helping other people that came in after me so I got the cook attention to hand me my order in which my food was cold after sitting on shelf. Doordash had been sitting waiting for order and the food was on the shelf getting cold after lady at front desk told doordash it wasn't readyðŸ˜. The worst wingstop that I have ever been too and they are very unorganized because one gentleman came back in and he was missing 2 fries after waiting so long. I got there at 07:30pm and left at almost 830pm when I ordered online at 07:08pm. I stay closer to Bossier and I would rather go to Shreveport or Texas to get winstop.
- ZMZach MurrayFeb 12, 20261.0I ordered wings online. They were awful. I ordered Cajun and Traditional, and whatever I received tasted the same. Both flavors had a fishy, burnt taste. Texture was bad as well. I very literally threw away my leftovers. They also sent drums only. 15 drums, zero flats. 0/10.
- GLGregory LolleyJan 31, 20261.0We love the Wings and Fries at Wingstop. The problem is the Franchisee for this store. They own the majority of the stores in North Louisiana and their management of these locations is catastrophic !! 90%+ of the time items are not in your to-go order. Tonight there were 2 items missing. I’ve been to their locations in Monroe and West Monroe and same issues. Winstop Corporate should revoke their franchises as their operating skills are non-existent !!
- YTYaser TobehJan 30, 20261.0I'm absolutely disgusted with my recent experience at Wingstop. I've had issues with this place before, but finding a fried FINGERNAIL in my wings is beyond unacceptable. The quality has consistently been terrible, but this is a new low. How can you mess up so badly that you end up serving a fingernail? Seriously questioning their hygiene and food safety practices. Avoid this place at all costs unless you want a side of gross with your wings. 0/5 stars. I'm never eating here again. Not only that, they never ever answer the phone and they will always mess your order up.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
Brand Certified Facts from Wingstop
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Certified February 22, 2026Yext Knowledge Graph
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