Wendy's

3.8
746 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2780 Airline Drive, Bossier City, LA
71111, United States

Hours

Reviews

3.8
746 reviews
5 stars
315
4 stars
181
3 stars
107
2 stars
43
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including dry burgers, cold food, and incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty floors, sticky counters, and unclean bathrooms.

Customer Service

Service was frequently described as rude and unhelpful, with several customers noting a lack of friendliness from staff.

Wait Times

Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.

Management Issues

Several reviews mentioned poor management practices, including unprofessional behavior and inadequate handling of customer complaints.
  • MC
    Maxine Cook
    Oct 14, 2025
    2.0
    The food is the only decent thing about this place. The employees are not friendly or welcoming, and I have gone to dine in on multiple occasions when one employee brought her kids to work. I understand not everyone can afford a babysitter, but at the very least, teach your children to behave in public, especially at your own workplace. During my most recent visit, there were flies flying around in various areas of the store, the soda machine was out of over half its flavors, and the only available lids for cups were the kids size.
  • DA
    Dustin & Kaela Atkins
    Oct 10, 2025
    2.0
    Burgers are the driest thing I’ve ever ate. This meat is freezer burn and I will be sending this to your regional manager. I’ve worked at Wendy’s and this food is terrible.
  • RL
    Robinwell Music Group LLC
    Sep 30, 2025
    5.0
    It was late and we were hungry 🤤. And the food was hot and hit the spot 😁
  • 33
    307blackhorse
    Sep 20, 2025
    1.0
    How are they still open. Go to get a meal. At 7-8 pm and the store is locked up tight. I guess they don’t want money.
  • GW
    Gemini Watts
    Aug 25, 2025
    1.0
    Has to be the grossest Wendy’s I have ever been too! Dirty windows that looked like they haven’t been cleaned in years, floors are filthy, the counter was sticky! Someone is going to get sick from this place, this is very unclean and not sanitary at all. Service of course was awful Heaven forbid you ask people to do their jobs instead of standing around talking. There’s a lot to eat in this area so this will not be a choice next time. The cheese and bacon on my burger look and taste like they were made a week ago! Disgusting 🤮

Frequently Asked Questions About Wendy's

Is 279 - 2780 Airline Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.