Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bossier City, LA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
539 reviews
5 stars
231
4 stars
92
3 stars
58
2 stars
44
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Availability
Many reviews highlighted a lack of available food items, particularly donuts, with customers expressing frustration over limited selection.
Food Quality
Several customers noted issues with food freshness and quality, including stale donuts and poorly made drinks.
Management Issues
Feedback suggests that management and ownership changes have negatively impacted service and product quality.
Customer Experience
While some customers had positive experiences with friendly staff and good coffee, these were overshadowed by numerous complaints about overall dissatisfaction.
- JKJonathan KleinNov 13, 20251.0Messed up my drink taste like water won't answer their phone. Had to repeat my order 5 times. They scared of the other 2 cars in front of me should have took the clue
- JBJesse BertrandNov 5, 20251.0Since this place has gotten new ownership it has been HORRIBLE. They cannot keep staff and it takes forever to get an online order or drive thru. Today I came by hopeful that it wouldn’t be so bad. Boy, was I wrong. I waited in line for 20 mins just for the employee to tell me that I could only place an online order. She told me that they were so back up because there was too many orders and only two employees. Never fails.. worst location. SOBO needs to knock this building down and put something better that we could all benefit from. Not sure how they’ve stayed afloat this long.. DONT VISIT THIS LOCATION unless you want to waste your time.
- MSMatthew StorrsOct 24, 20251.0Don’t waste your time or money here I’ve been here several times due to location close to my house and it always takes at least 10 minutes for a coffee through the drive thru and food is always cold. I started making breakfast and coffee at home because this location is beyond slow just forgot this location exists
- ALAbby LindstromOct 11, 20251.0Would give 0 if I could. Everyone there has attitude and never knows what they are doing. Food is always wrong and make like a 4 year old put it together. Matcha is NEVER good neither is coffee it’s always extremely bitter like they’ve ever made either in their life. I WOULDNT RECOMMEND THIS PLACE TO MY WORST ENEMY.
- HHHeather HookerOct 6, 20252.0Lately they have gown WAY downhill. Got a latte today with what had to be expired milk. Most drinks are mostly milk and never have the amount of espresso they should. One guy argues with you if you ask for less ice (claims not possible?). Asked to add one thing to my order the other day and the girl at the window looked at me like I asked her a complex math question or something and wouldn't even answer or ask someone for help. Ever since the current owner (NFL player supposedly?) bought this location, it's been pretty bad. When locals owned it, everything from food to service was 100x better. Now it seems to be run by kids who don't know what they're doing, they don't seem to know what customer service means and act like they don't care at all.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Bossier City, LA?
Dunkin' in Bossier City is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' Bossier City offers both delivery and curbside pickup services.
Can I place an order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab and go experience.
What kind of food and drinks does Dunkin' Bossier City serve?
They serve coffee, espresso, breakfast sandwiches, donuts, teas, and seasonal specialty drinks including holiday lattes and refreshers.
Does this Dunkin' have a drive-thru?
Yes, Dunkin' Bossier City features a drive-thru for convenient service.
Are there any nearby restaurants where customers might want to eat before or after visiting Dunkin'?
Marco's Pizza, an Italian and pizza restaurant, is located near Dunkin' and offers another dining option in the area.
What healthcare facilities are located near Dunkin' in Bossier City?
Nearby healthcare facilities include CHRISTUS Primary Care - South Bossier, CHRISTUS Trinity Clinic, and Colonial Oaks Rehabilitation Center, ideal for customers visiting medical appointments who might want to grab coffee or breakfast.
Are there any automotive service centers near Dunkin' that customers might visit?
Yes, Sudsational Car Wash and Meineke Car Care Center are nearby, so you can enjoy a coffee or snack at Dunkin' while your car is being serviced.
What is the contact phone number for this Dunkin' location?
You can reach Dunkin' Bossier City at +1 318-588-5588 for any inquiries.
Does Dunkin' Bossier City offer free Wi-Fi and accept credit/debit cards?
Yes, they provide free Wi-Fi and accept both credit and debit card payments.