Customers generally enjoyed the food, particularly the burgers and ice cream, but there were complaints about inconsistent quality and items being out of stock.
Service Issues
Many reviews highlighted poor service, including unfriendliness, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash cans and unclean dining areas.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and lack of acknowledgment.
Operational Problems
Frequent complaints about running out of menu items, particularly ice cream, and issues with drive-thru service.
KA
Kate Andrews
Nov 16, 2025
1.0
Came in today at lunch and two employees were smoking weed on the job just outside the back door while I was trying to place my order. I was so disgusted I took off without placing an order. Y’all need to clean house. I realize it’s hard to find good help but Jesus Christ give me a break!
BH
Bruce Hall
Oct 31, 2025
5.0
The chocolate milk shake was delicious 😋 Also the cheeseburger
PG
Pati Gulat
Sep 7, 2025
5.0
Excellent steak fingers !!!
JN
James Norton
Sep 1, 2025
4.0
Is dairy Queen what's good I liked it my food was hot majors the way I wanted it I go back to hear
KM
Kay Miller
Aug 16, 2025
1.0
The staff was not friendly. It was completely dirty. I'm front of the soda machine was spilled drinks and garbage. The garbage cans were overflowing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Bossier City?
Dairy Queen Grill & Chill is located at 7251 E Texas St, Bossier City, LA 71111-6941, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
The Dairy Queen Grill & Chill location is closed on November 27, 2025, and December 25, 2025.
What are some signature menu items at Dairy Queen Grill & Chill?
Signature menu items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location has a drive-thru service as well as outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly with amenities for children?
Yes, the restaurant welcomes families and provides booster seats, high chairs, and is good for kids.
Can customers order Dairy Queen Grill & Chill meals online or via mobile app?
Yes, you can order online through their website or mobile app, which also offers exclusive deals and rewards.
What nearby restaurants could I visit before or after Dairy Queen Grill & Chill?
Nearby dining options include Silver Star Smokehouse and Tavern, Nicky's Mexican Restaurant, and Taco Bell.
Are there entertainment venues close to Dairy Queen Grill & Chill for after-meal activities?
Yes, you can enjoy live music and events at The Stage or try your luck at Goldmine I-220 Casino nearby.
What nearby facilities can be useful if I am visiting Dairy Queen Grill & Chill for a family outing?
Nearby facilities include Comfort Suites Bossier City for accommodation, Bodcau Shooting Range for recreational activities, and I-220 Travel Plaza for convenience needs.