Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
907 reviews
5 stars
433
4 stars
174
3 stars
89
2 stars
59
1 star
152
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including unfriendly staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash and unclean dining areas.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders and food quality, including complaints about the ice cream and other menu items.
Staff Attitude
Many reviews mentioned a lack of friendliness and professionalism among staff, contributing to a negative customer experience.
Inconsistency
Customers frequently reported inconsistencies in food availability and quality, such as running out of ice cream or items not being prepared as ordered.
- JSJen SokolJan 3, 20261.0Usually service is very friendly, but today, the girl working the window was completely rude. She opened the windows looking mad, never spoke, until I was asked to pull forward. She brought my food out and never said a word. I had to speak to get her to respond. Not my fault she's having a bad day.
- IIIsabelDec 17, 20254.0Está bien sólo les falta más amabilidad. Y un poco más de sabor pero todo bien
- KAKate AndrewsNov 16, 20251.0Came in today at lunch and two employees were smoking weed on the job just outside the back door while I was trying to place my order. I was so disgusted I took off without placing an order. Y’all need to clean house. I realize it’s hard to find good help but Jesus Christ give me a break!
- BHBruce HallOct 31, 20255.0The chocolate milk shake was delicious 😋 Also the cheeseburger
- JPJoe n PatiSep 7, 20255.0Excellent steak fingers !!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Bossier City?
Dairy Queen Grill & Chill is located at 7251 E Texas St, Bossier City, LA 71111-6941, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on major holidays?
The Dairy Queen Grill & Chill location is closed on November 27, 2025, and December 25, 2025.
What are some signature menu items at Dairy Queen Grill & Chill?
Signature menu items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location has a drive-thru service as well as outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly with amenities for children?
Yes, the restaurant welcomes families and provides booster seats, high chairs, and is good for kids.
Can customers order Dairy Queen Grill & Chill meals online or via mobile app?
Yes, you can order online through their website or mobile app, which also offers exclusive deals and rewards.
What nearby restaurants could I visit before or after Dairy Queen Grill & Chill?
Nearby dining options include Silver Star Smokehouse and Tavern, Nicky's Mexican Restaurant, and Taco Bell.
Are there entertainment venues close to Dairy Queen Grill & Chill for after-meal activities?
Yes, you can enjoy live music and events at The Stage or try your luck at Goldmine I-220 Casino nearby.
What nearby facilities can be useful if I am visiting Dairy Queen Grill & Chill for a family outing?
Nearby facilities include Comfort Suites Bossier City for accommodation, Bodcau Shooting Range for recreational activities, and I-220 Travel Plaza for convenience needs.