McDonald's

3.4
892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
250 Cumberland Street, Bogalusa, LA
70427, United States

Hours

Reviews

3.4
892 reviews
5 stars
293
4 stars
174
3 stars
178
2 stars
84
1 star
163

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction.

Customer Service

Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and poor service.

Order Accuracy

Frequent complaints about missing items and incorrect orders were noted, causing frustration among patrons.

Speed of Service

Customers consistently mentioned long wait times at both the drive-thru and inside the restaurant.

Cleanliness

Mixed reviews on cleanliness; some noted clean facilities while others reported unsanitary conditions.
  • LW
    Lindsay W
    Oct 16, 2025
    1.0
    This is a large.... But filled less than a small.
  • GG
    Gav
    Oct 8, 2025
    1.0
    Cold food, day or night, poor customer service, lack of consideration, always missing items, I was the only curbside order at 7:53 am and they cancelled my curbside made me go to drive through handed me they same order with a stage ticket from where it was already been made and sat there not fresh cold all hotcakes sandwiches and hashbrowns were cold and extremely unsatisfactory bearly touched any of it.
  • TP
    Trina Peterson
    Oct 4, 2025
    1.0
    If I could give zero stars I would, its always some shit with this place. Either the food ain't right, or im missing something or I have to wait 5 business days for my food. Literally just waited 12 minutes for 2 cookies and ended up leaving bc you can't go inside bc the doors are locked half the time. Yet they want $25 an hour...absolutely not🤣
  • DK
    David Keaton
    Sep 30, 2025
    5.0
    It was the best McDonald's I ever been to the young man that was the manager on duty his name was Junior I think .. he was the nicest and best customer service I've ever had at any McDonald's ever in my life my family was also impressed he apologized for our wait and was absolutely lovely with us we will return to that McDonald's because of him
  • AM
    Amelia McCoy
    Sep 20, 2025
    1.0
    Easily one of the worst McDonald's experiences I've ever had. The food was both dry and soggy at the same time, I got a hamburger and it was dry as a bone and the bun was soggy. Beyond that, at both windows both of the girls working basically just ignored my existence. Literally just took my card, closed the window, open the window and hand my card back, then I pull up to get my food and the girl there opens the window, hands me a chocolate milk, closes the window and then opens it again, hands me a bag, doesn't say a single word, doesn't even look me in my face. I didn't even know if I had gotten my whole order. I know working at McDonald's isn't great, but at least offer an iota of customer service so that I know that I got everything and don't have to dig to my bag in line to make sure it's there. Edit to add that when we get back on the road and my child opened her six-piece nuggets, there were three in there and because I was already on my way out of town we could not turn around, and we do not live there so we were not offered a chance to have our money refunded only to come back and get food there.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 250 Cumberland Street, Bogalusa?

McDonald's at this location is open from 5:00 AM to 1:00 AM Monday to Wednesday and Sunday, open 24 hours on Thursday and Saturday, and from 5:00 AM to 4:00 AM on Friday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services daily starting at 5:00 AM, with closing times varying between 12:30 AM and 2:00 AM depending on the day.