Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being undercooked, cold, or stale, with frequent complaints about incorrect orders.
Service Speed
Customers consistently noted slow service, with long wait times in both drive-thru and inside the restaurant.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unpleasant odors in the restaurant.
Operational Issues
Customers experienced problems with the restaurant's hours, including being closed early or not opening on time, along with frequent equipment malfunctions.
CG
Clive Garnsey
4 days ago
1.0
Bad experience. Meat patty is not cooked.
RH
Richard Hart
Feb 20, 2026
5.0
Always good service
CL
charles lambert
Feb 10, 2026
1.0
service super fast, the fountain drinks weren't mixed right very nasty
CD
c.w. davis
Feb 2, 2026
1.0
How do you screw up McDonald's...food was hard and tasted like it had been under a heat lamp for hours ...hard and dry.
AK
Aleksandr Kurak
Dec 25, 2025
5.0
I call your bluff McDonald's.. but let's get to showdown after we put these bad actors away for good. Merry Xmas. Xoxo