Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both drive-thru and inside, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback indicated a mix of experiences, with some employees being friendly and helpful, while others were described as rude and unprofessional.
Cleanliness and Atmosphere
Several customers noted unsanitary conditions and a generally unpleasant atmosphere, including bad smells and dirty facilities.
Operational Issues
Customers expressed frustration over inconsistent hours of operation, with reports of the location being closed during advertised hours.
SR
Shawnell Reed
Nov 13, 2025
1.0
Just ordered the Double Quarter Meal and got home to cut the patties for my doggie and the meat is not fully cooked! I called the restaurant and was unsuccessful in getting someone to answer.
JS
Jevaun Samuels
Nov 13, 2025
4.0
Nice atmosphere
CP
Charles Partridge
Oct 16, 2025
1.0
Fast food? More like slow food.
SM
Shauna Mookie
Sep 11, 2025
5.0
I seem to hear more negative things instead of positive things, so I wanted to post something positive. Big shout out to Ms. Stephanie & Ms. Keisha at the Belle Chasse location. My son is a freshman and usually works weekends. He has had some issues in school 🙄. I went up there to rearrange his schedule from weekends to three weekdays. They did it with no issues and actually told me, "Yeah, we keep telling our high schoolers school comes first." Thank you, ladies. I appreciate everything.
DD
Derick
Sep 8, 2025
1.0
I ordered a Double Quarter Pounder Meal with a 10 piece nuggets, and I waited for over 30 mins for my order and when I get back to work to eat it, my double quarter pounder had lettuce, tomatoes and whatever (I assume it is a deluxe). I did not order a deluxe, I ordered a plain Jane double quarter pounder meal only. Every time I come here my order is always wrong! Y’all have ONE job to make orders correctly and can’t even get that right. I’m done with this place.