This profile is uncertified and using publicly sourced data
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Business Details
About
Cupcake ShopIce Cream Shop
Indulge in a sweet escape at Smallcakes Cupcakery & Creamery, a delightful destination for exquisite cupcakes and homemade ice cream. Since opening in 2017, this charming Baton Rouge establishment has been serving up a daily rotation of 18 signature cupcake flavors, alongside a seasonal selection of gourmet creations. Located at 18135 East Petroleum Drive suite D, their menu also features 15 unique ice cream flavors crafted in-house, ensuring every visit is a treat for the senses.
Location
Smallcakes Cupcakery & Creamery
18135 East Petroleum Drive, Baton Rouge, LA
70809, United States
Hours
MondayClosed
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.