Wendy's

2.0
125 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
651 Frogmore Dr, Baton Rouge, LA
70820, United States

Hours

Reviews

2.0
125 reviews
5 stars
22
4 stars
5
3 stars
7
2 stars
4
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality not meeting expectations.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned food being cold, poorly prepared, or not fresh, leading to dissatisfaction.

Staff Behavior

There were multiple mentions of staff being unmotivated, with some seen sitting outside or arguing instead of working.
  • RJ
    Rasheed Jah
    Oct 24, 2025
    5.0
    Thanks for the great service... The manager did a great job making sure my visit was very enjoyable. Lashawn made us feel comfortable and has a great staff that does the same. Food was exceptional... Thank y'all!
  • MN
    Mahdin Al Nafi
    Oct 22, 2025
    1.0
    Most unfriendly store in the neighbourhood.. Spent 15+ mnts in the drive thru. No one responded. Chilling inside.
  • JH
    Jackie Hannaman
    Oct 12, 2025
    5.0
    The workers were great and the food quality was good.
  • BL
    Braxton Laborde
    Oct 11, 2025
    1.0
    Would give 0 stars if possible. Was in line waited for 13 minutes once I pulled up to order screen. Was told to begin my order and then was cut off and told to wait for another 5 minutes. Nobody else was in line I finally said “hello” and she said “wait” “Ain’t nobody gunna rush me”. So we left. Absolutely nobody in line or at the window she was just sitting down.
  • DC
    Dominique Chisolm
    Oct 2, 2025
    2.0
    With the exception of the college drive location, this has to be the most interesting Wendy’s I’ve been to. Nothing is wrong with the food (when the cookies aren’t burnt anyways) but at no point can you visit this location and there’s NOT a plethora of items unavailable to order 😂😂 it doesn’t matter if I go today or three months from now, the probability of me having a group order executed without any edits due to product availability is extremely low. I don’t know who their ordering manager is but they’re clearly collecting a free check 😂😂 seriously. If it makes them feel any better.. college drive is still the worst location I’ve been to. If Wendys EVER needs to unload… please start there

Frequently Asked Questions About Wendy's

Is 651 Frogmore Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.