Brand Certified
Wendy's
2.0(129 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
651 Frogmore Dr, Baton Rouge, LA
70820, United States
Certified by Wendy's • Mar 01, 2026
(225) 235-7877
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/la/baton-rouge/651-frogmore-dr
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
2.0
129 reviews
5 stars
24
4 stars
5
3 stars
7
2 stars
4
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Wait Times
Customers experienced long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Several reviews mentioned cold, poorly prepared food, with some items being stale or overcooked.
Management Issues
There were complaints about unprofessional management and a lack of effective leadership, contributing to the overall negative experience.
- CYCory YFeb 8, 20261.0Have tried multiple times and have never gotten my food in less than 20 minutes. Often the order is wrong and the last time I went myself and other customers in the drive through line literally sat for 20 minutes that we got out of cars to discuss whether they were closed or not before finally the person on the speaker took an order. Do not go here if you dont wanna be here for 30 minutes or more.
- JCJackson CallawayJan 29, 20261.0Absolutely the worst service I have ever experienced and without a doubt the worst Wendy's experience I have ever had and I truly mean that. Gave it a one star because thats the lowest I could go. I pulled up to order and was told can only do card or exact change and thats fine no biggie, then I proceed with my order and pause after I say what I want to order and then the Drive-thru operator says "Hello. Hurry up. I'm listening. You're not speaking. Your not the only customer I have." Keep in mind there are only 2 other people there besides me inside and out. I then left without any food and went to Atomic Burger which was indeed better. I highly recommend firing the Drive-thru attendant if you want to actually make money.
- AJAndre JohnsonJan 15, 20261.0Food is cold and feels like chewing rubber.
- LGLetrece GriffinDec 22, 20251.0Bad customer service. Was greeted at the intercom with “you know what you want to order?” After I gave my combo order, was told to “say my whole order at once.” When I advised that was all I wanted to order, I was told to pull to the window. There was no one in line but me but was told to pull around to the side of the building to wait for my food. The wait time was about seven minutes and they didn’t give me my drink. The guy just seemed to have an attitude.
- MWMoriah WDec 21, 20251.0I would definitely give a zero if possible. I love Wendy’s downnn, but the management here isn’t the best, the food is always cold and old and someone always messes up my order. Some of the workers complain when I tell them they made my food wrong, but to each its own. Just save yourself and drive to college, they’ll get you right 😉
Frequently Asked Questions About Wendy's
Is 651 Frogmore Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 651 Frogmore Dr, Baton Rouge, LA?
The drive-through at Wendy's is open daily from 9:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 651 Frogmore Dr serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food through a mobile app?
Yes, you can order from Wendy's using their official app available on the App Store or through their website order.wendys.com.
What payment methods are accepted at Wendy's on Frogmore Dr?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact the Wendy's at 651 Frogmore Dr for questions or feedback?
You can reach their Customer Care team by calling (225) 235-7877, using live chat on their Contact page, or leaving feedback via their Customer Satisfaction Survey website.
Are delivery and takeout services available at this Wendy's?
Yes, Wendy's offers delivery and takeout services at this location. You can check delivery availability via their app or website.
Is there a Wendy's near other fast food or dessert places?
Yes, this Wendy's is located near other dining options including Andy's Frozen Custard and Jason's Deli, ideal for exploring different meal choices before or after your visit.
What nearby places can I visit for coffee or refreshments near Wendy's at 651 Frogmore Dr?
Nearby you can find CC's Coffee House and Bubble Waffle and Tea, great spots to enjoy a coffee or tea before or after dining at Wendy's.
Are there any health and wellness options near this Wendy's location?
Yes, close to Wendy’s you can visit The Joint Chiropractic and Ochsner Urgent Care & Occupational Health for health services.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details vary by location but can be viewed on the Wendy’s website or app after selecting this 651 Frogmore Dr location.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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