At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.
Food Quality
Customers frequently complained about food quality issues, including cold meals, incorrect orders, and items being unavailable.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.
Staffing Issues
Many customers noted a lack of staff during peak hours, leading to delays and poor service.
LG
Letrece Griffin
Dec 22, 2025
1.0
Bad customer service. Was greeted at the intercom with “you know what you want to order?” After I gave my combo order, was told to “say my whole order at once.” When I advised that was all I wanted to order, I was told to pull to the window. There was no one in line but me but was told to pull around to the side of the building to wait for my food. The wait time was about seven minutes and they didn’t give me my drink. The guy just seemed to have an attitude.
MW
Moriah W
Dec 21, 2025
1.0
I would definitely give a zero if possible. I love Wendy’s downnn, but the management here isn’t the best, the food is always cold and old and someone always messes up my order. Some of the workers complain when I tell them they made my food wrong, but to each its own. Just save yourself and drive to college, they’ll get you right 😉
JR
Joshua Richards
Dec 13, 2025
5.0
Im not sure why this place gets such bad reviews, the #7 doubled is amazing, the guy that served me. I gave my 2$ bill, service is great food is great. Just expensive. I'd say the fries are a bit dark lole they are fried in old oil. But outside of that, flavor is a banger. Love the smokey flavor to the patty sorry. Its expensive but its good
RJ
Rasheed Jah
Oct 24, 2025
5.0
Thanks for the great service... The manager did a great job making sure my visit was very enjoyable. Lashawn made us feel comfortable and has a great staff that does the same. Food was exceptional... Thank y'all!
MN
Mahdin Al Nafi
Oct 22, 2025
1.0
Most unfriendly store in the neighbourhood.. Spent 15+ mnts in the drive thru. No one responded. Chilling inside.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 651 Frogmore Dr, Baton Rouge, LA?
The drive-through at Wendy's is open daily from 9:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 651 Frogmore Dr serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food through a mobile app?
Yes, you can order from Wendy's using their official app available on the App Store or through their website order.wendys.com.
What payment methods are accepted at Wendy's on Frogmore Dr?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact the Wendy's at 651 Frogmore Dr for questions or feedback?
You can reach their Customer Care team by calling (225) 235-7877, using live chat on their Contact page, or leaving feedback via their Customer Satisfaction Survey website.
Are delivery and takeout services available at this Wendy's?
Yes, Wendy's offers delivery and takeout services at this location. You can check delivery availability via their app or website.
Is there a Wendy's near other fast food or dessert places?
Yes, this Wendy's is located near other dining options including Andy's Frozen Custard and Jason's Deli, ideal for exploring different meal choices before or after your visit.
What nearby places can I visit for coffee or refreshments near Wendy's at 651 Frogmore Dr?
Nearby you can find CC's Coffee House and Bubble Waffle and Tea, great spots to enjoy a coffee or tea before or after dining at Wendy's.
Are there any health and wellness options near this Wendy's location?
Yes, close to Wendy’s you can visit The Joint Chiropractic and Ochsner Urgent Care & Occupational Health for health services.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details vary by location but can be viewed on the Wendy’s website or app after selecting this 651 Frogmore Dr location.