Wendy's

2.0
125 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
651 Frogmore Dr, Baton Rouge, LA
70820, United States

Hours

Reviews

2.0
125 reviews
5 stars
23
4 stars
5
3 stars
7
2 stars
4
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior from management.

Food Quality

Customers frequently complained about food quality issues, including cold meals, incorrect orders, and items being unavailable.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.

Staffing Issues

Many customers noted a lack of staff during peak hours, leading to delays and poor service.
  • LG
    Letrece Griffin
    Dec 22, 2025
    1.0
    Bad customer service. Was greeted at the intercom with “you know what you want to order?” After I gave my combo order, was told to “say my whole order at once.” When I advised that was all I wanted to order, I was told to pull to the window. There was no one in line but me but was told to pull around to the side of the building to wait for my food. The wait time was about seven minutes and they didn’t give me my drink. The guy just seemed to have an attitude.
  • MW
    Moriah W
    Dec 21, 2025
    1.0
    I would definitely give a zero if possible. I love Wendy’s downnn, but the management here isn’t the best, the food is always cold and old and someone always messes up my order. Some of the workers complain when I tell them they made my food wrong, but to each its own. Just save yourself and drive to college, they’ll get you right 😉
  • JR
    Joshua Richards
    Dec 13, 2025
    5.0
    Im not sure why this place gets such bad reviews, the #7 doubled is amazing, the guy that served me. I gave my 2$ bill, service is great food is great. Just expensive. I'd say the fries are a bit dark lole they are fried in old oil. But outside of that, flavor is a banger. Love the smokey flavor to the patty sorry. Its expensive but its good
  • RJ
    Rasheed Jah
    Oct 24, 2025
    5.0
    Thanks for the great service... The manager did a great job making sure my visit was very enjoyable. Lashawn made us feel comfortable and has a great staff that does the same. Food was exceptional... Thank y'all!
  • MN
    Mahdin Al Nafi
    Oct 22, 2025
    1.0
    Most unfriendly store in the neighbourhood.. Spent 15+ mnts in the drive thru. No one responded. Chilling inside.

Frequently Asked Questions About Wendy's

Is 651 Frogmore Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 651 Frogmore Dr, Baton Rouge, LA?

The drive-through at Wendy's is open daily from 9:00 AM to 2:00 AM.