At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality not meeting expectations.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned food being cold, poorly prepared, or not fresh, leading to dissatisfaction.
Staff Behavior
There were multiple mentions of staff being unmotivated, with some seen sitting outside or arguing instead of working.
RJ
Rasheed Jah
Oct 24, 2025
5.0
Thanks for the great service... The manager did a great job making sure my visit was very enjoyable. Lashawn made us feel comfortable and has a great staff that does the same. Food was exceptional... Thank y'all!
MN
Mahdin Al Nafi
Oct 22, 2025
1.0
Most unfriendly store in the neighbourhood.. Spent 15+ mnts in the drive thru. No one responded. Chilling inside.
JH
Jackie Hannaman
Oct 12, 2025
5.0
The workers were great and the food quality was good.
BL
Braxton Laborde
Oct 11, 2025
1.0
Would give 0 stars if possible. Was in line waited for 13 minutes once I pulled up to order screen. Was told to begin my order and then was cut off and told to wait for another 5 minutes. Nobody else was in line I finally said “hello” and she said “wait” “Ain’t nobody gunna rush me”. So we left. Absolutely nobody in line or at the window she was just sitting down.
DC
Dominique Chisolm
Oct 2, 2025
2.0
With the exception of the college drive location, this has to be the most interesting Wendy’s I’ve been to. Nothing is wrong with the food (when the cookies aren’t burnt anyways) but at no point can you visit this location and there’s NOT a plethora of items unavailable to order 😂😂 it doesn’t matter if I go today or three months from now, the probability of me having a group order executed without any edits due to product availability is extremely low. I don’t know who their ordering manager is but they’re clearly collecting a free check 😂😂 seriously. If it makes them feel any better.. college drive is still the worst location I’ve been to. If Wendys EVER needs to unload… please start there
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Baton Rouge, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Baton Rouge, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (225) 235-7877.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 651 Frogmore Wendy’s serve breakfast?
Yes, this Wendy’s location in Baton Rouge, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 651 Frogmore Dr, Baton Rouge, LA?
The drive-through at Wendy's is open daily from 9:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 651 Frogmore Dr serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food through a mobile app?
Yes, you can order from Wendy's using their official app available on the App Store or through their website order.wendys.com.
What payment methods are accepted at Wendy's on Frogmore Dr?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact the Wendy's at 651 Frogmore Dr for questions or feedback?
You can reach their Customer Care team by calling (225) 235-7877, using live chat on their Contact page, or leaving feedback via their Customer Satisfaction Survey website.
Are delivery and takeout services available at this Wendy's?
Yes, Wendy's offers delivery and takeout services at this location. You can check delivery availability via their app or website.
Is there a Wendy's near other fast food or dessert places?
Yes, this Wendy's is located near other dining options including Andy's Frozen Custard and Jason's Deli, ideal for exploring different meal choices before or after your visit.
What nearby places can I visit for coffee or refreshments near Wendy's at 651 Frogmore Dr?
Nearby you can find CC's Coffee House and Bubble Waffle and Tea, great spots to enjoy a coffee or tea before or after dining at Wendy's.
Are there any health and wellness options near this Wendy's location?
Yes, close to Wendy’s you can visit The Joint Chiropractic and Ochsner Urgent Care & Occupational Health for health services.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details vary by location but can be viewed on the Wendy’s website or app after selecting this 651 Frogmore Dr location.