Wendy's

3.3
572 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9955 Bluebonnet Rd, Baton Rouge, LA
70810, United States

Hours

Reviews

3.3
572 reviews
5 stars
195
4 stars
110
3 stars
93
2 stars
45
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous customers complained about cold, stale, or poorly prepared food, including undercooked items and unappetizing meals.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and efficient service to rude and unhelpful interactions.

Cleanliness

Several reviews mentioned unsanitary conditions, including trash in the dining area and concerns about food safety.
  • PW
    Patrick Whipple
    Oct 26, 2025
    1.0
    So far have tried to go to this location twice since it is convenient to where I live but it has been anything but that. First time it was out of, I would say 50-60% of menu items. Second attempt the card machine was down and they were “limited on change so exact cash only.”
  • JJ
    J J
    Oct 11, 2025
    2.0
    The food was bad. Multiple sodas were bad. Service was poor and loud. I know it's fast food, but it was just bad.
  • BK
    Brittany Keement
    Oct 9, 2025
    5.0
    I’m not sure the ladies name, but the lady who worked the store by herself on 10/9/25 around 2:45pm needs a raise! She ran that store by herself like a beast. I didn’t seen nobody else around until someone showed up around 3. She was super nice and super quick at getting everyone’s orders out FAST. And the order was accurate and food was great! Thank you ma’am. You made my day today.
  • SW
    steve west
    Aug 30, 2025
    1.0
    I haven’t been to Wendy’s in years but decided to go tonight big mistake first the fries were cold hard and tasteless the burger was terrible and they tried to tell me they didn’t make strawberry shakes until I said there is a picture of it on your menu board. What a let down used to be the best burgers now you can’t even tell the patties are square there smaller than the bun. Don’t waste your time I won’t
  • BM
    Bailey Moss
    Aug 7, 2025
    2.0
    I ordered chili cheese fries and spicy nuggets through the Wendy’s app. I got cheese fries (no chili) and regular, non-spicy nuggets, and this is the second time it’s happened. It’s like the employees aren’t even reading the order screens, just skimming it and hoping for the best. The food would be great if it was actually what I ordered.

Frequently Asked Questions About Wendy's

Is 318 Bluebonnet Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.