Wendy's

3.4
1020 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8213 Airline Highway, Baton Rouge, LA
70815, United States

Hours

Reviews

3.4
1,020 reviews
5 stars
365
4 stars
197
3 stars
157
2 stars
88
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous customers complained about cold food and poor quality, with some stating that their meals were not fresh.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude service.

Payment Issues

Several customers noted problems with the card machine being down and the requirement for cash only, leading to frustration.
  • SC
    SHAY CRYER
    Nov 2, 2025
    1.0
    Horrible service. I ordered on the app to make it easier. Got to the speaker, they stated they could not take my order. When I let them know it was an online order they proceed to tell me they don’t have half of my order. Then I had to pull up although there was no one behind me due to them Not taking orders….them had to wait over 15 minutes to get my food. And I am THE ONLY CAR HERE. After the wait fries were COLD. I DID NOT BOTHER TO ASK FOR HIT SEEMING AS THE WORKERS HAD NAST ATTITUDES.
  • NN
    Nicole
    Oct 19, 2025
    1.0
    Every time I come to this location. It’s always an issue with the card machine being down. We only taking exact cash what are they stealing cause I’ve came here at least four days and I’ve heard the same thing.
  • DH
    Dianne Henry
    Oct 18, 2025
    5.0
    The cashier was very helpful and friendly🥰. I enjoy my fresh food and the wonderful service!
  • JS
    J Soto
    Oct 16, 2025
    2.0
    36 minute wait!! walked in at 11 and was the first to order (after a couple minutes of just standing at the register) .the staff was polite, but they never told me there was a long wait for spicy nuggets (daughters request) I would’ve just gotten regular..I watched them prioritize other customers while I waited. I left at 11:38 with 9 spicy nuggets, 2 chicken sandwiches with the lettuce on top on the bun, and cold fries.
  • MM
    Me'Chelle Morris
    Oct 9, 2025
    2.0
    My family ate there 2 days ago, and ended getting sick. They've been having stomach issues and throwing up since they ate there. They were perfectly fine before they ate there. That means yall are either selling expired products to customers or yall not properly cleaning yalls stuff. Either way yall need to get it together. This is ridiculous.

Frequently Asked Questions About Wendy's

Is 315 Airline Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.