Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
908 reviews
5 stars
351
4 stars
161
3 stars
134
2 stars
77
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Several reviews mentioned cold, overcooked, or poorly prepared food, with some customers expressing disgust at the quality.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions reported in both the dining area and restrooms.
- JWJames WilliamsOct 21, 20251.0I hate to talk about my people but this group of individuals they call employees especially the night employees literally suck, attitudes are bad and the food is bad. Always claim to be out of something like how don’t yall have any mustard? 😂 that’s like the number 2 condiment for a burger. Get new staff please.
- NBNicholas BroylesOct 19, 20251.0Embarrassing service
- KWK WmsOct 15, 20252.0Stood in drive-thru for 14 minutes. Gentleman came out & told me the young lady was coming. States it was just them 2, everyone else was slow to show up. I left bc she never came to take my order.
- SCSam CarolloOct 2, 20251.0Came into the restaurant at 8:45 pm and was refused service. The manager on duty that refused to identify herself told me they didn't have enough staff to take my order and that I needed to go through the drive through. I told her I was on a bicycle. She told me that that was my problem. Rude, unprofessional, and incompetent. Thanks for leaving me hungry, Wendy's.
- MHMatthew HoffmanOct 1, 20252.0Don't even bother going there!! The people are rude, and it may seem petty, but they don't have ketchup. So you wait in line for lousy customer service can you get a lousy product. Definitely not worth the wait
Frequently Asked Questions About Wendy's
Is 305 Essen Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Baton Rouge, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Baton Rouge, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (225) 229-7171.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 305 Essen Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Baton Rouge, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 5322 Essen Lane in Baton Rouge?
The drive-through at this Wendy's location is open Monday through Saturday from 6:00 AM to 1:00 AM and on Sunday from 7:00 AM to 1:00 AM.
Is Wendy's at 5322 Essen Lane currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery or takeout options?
Yes, this Wendy's offers delivery and takeout services. You can check availability and order through the Wendy's mobile app or the website order.wendys.com.
What payment methods are accepted at Wendy's on Essen Lane?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does the Wendy's at 5322 Essen Lane serve breakfast?
Yes, breakfast is served at this location and includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location with feedback or questions?
You can call (225) 229-7171 to reach the location directly or use the Wendy's Contact page online. You may also call customer care at 888-624-8140 or complete the customer satisfaction survey with your receipt information.
Where can I see the menu and pricing for Wendy's at this location?
Menu and pricing can be viewed at order.wendys.com or via the Wendy's mobile app by selecting the Baton Rouge location.
Are there other fast food options near Wendy's on Essen Lane?
Yes, nearby you can find McDonald's and Times Grill, both burger restaurants, providing alternative fast food choices.
What dining options are available near Wendy's for different cuisines?
Near Wendy's, you have several options such as India's Restaurant for Indian and Asian cuisine, Piccadilly Restaurants for American Southern food, and Ava Street Cafe offering Vietnamese dishes.
Are there medical or dental facilities near the Wendy's at 5322 Essen Lane?
Yes, nearby medical and dental facilities include Casadaban Michael C DDS, Baton Rouge Oral and Facial Surgery, Premier Sleep Medicine Center, and several dermatologists and doctors nearby.