Wendy's

3.5
913 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5322 Essen Lane, Baton Rouge, LA
70809, United States

Hours

Reviews

3.5
913 reviews
5 stars
354
4 stars
161
3 stars
134
2 stars
78
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported cold, stale, or incorrect food items, with some expressing disgust over unsanitary conditions.

Management Issues

Several reviews pointed to inadequate management and staffing, leading to disorganization and poor customer experiences.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are moments of good service.
  • CD
    Carol Dubin
    Jan 2, 2026
    5.0
    It was great! We wanted to eat out and all of the restaurants were packed. We got burgers and snuggled in bed and watched a movie! Perfect date night!
  • FF
    F.P.
    Dec 27, 2025
    5.0
    Beautiful experience! Everything was fresh. Manager understood my needs and made it happen with no attitude. That was a blessing. Thank yaw so much.
  • SF
    Shatara Fernandez
    Nov 29, 2025
    1.0
    Every time I come to this Wendy’s, not only is the service terrible, but so are the wait times and food. The food is always dry, incorrect, or cold. You wait a long time for unsatisfactory food and service. It needs to be shut down or put under new management.
  • JW
    James Williams
    Oct 21, 2025
    1.0
    I hate to talk about my people but this group of individuals they call employees especially the night employees literally suck, attitudes are bad and the food is bad. Always claim to be out of something like how don’t yall have any mustard? 😂 that’s like the number 2 condiment for a burger. Get new staff please.
  • KW
    K Wms
    Oct 15, 2025
    2.0
    Stood in drive-thru for 14 minutes. Gentleman came out & told me the young lady was coming. States it was just them 2, everyone else was slow to show up. I left bc she never came to take my order.

Frequently Asked Questions About Wendy's

Is 305 Essen Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 5322 Essen Lane in Baton Rouge?

The drive-through at this Wendy's location is open Monday through Saturday from 6:00 AM to 1:00 AM and on Sunday from 7:00 AM to 1:00 AM.