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Wendy's

3.5
(920 reviews)

Business Details

5322 Essen Lane, Baton Rouge, LA
70809, United States
(225) 229-7171

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5322 Essen Lane, Baton Rouge, LA
70809, United States

Hours

Reviews

3.5
920 reviews
5 stars
355
4 stars
163
3 stars
134
2 stars
78
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, overcooked, or not prepared as ordered, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Management Issues

Frequent mentions of poor management and staffing problems, with customers feeling neglected and frustrated by the service.
  • LL
    LP
    5 days ago
    1.0
    After ordering online I arrived at the drive thru, upon pulling up to the window I was aggressively ordered to drive forward. After which I proceeded to wait around 15 mins for my two MELTED frostys dare I say “meltys” and my 10 pc chicken nuggets. Just a bit disappointed that I ordered two frostys and received room temperature chocolate milks posing as frostys.In addition my chicken nuggets were noticeably undercooked, with barely any breading at all. At the end of this, there was not even a single apology or sorry for the poor service. The only redeeming factor was them giving me spoons when we came back asking for them.
  • SF
    Sherry Fagin
    Jan 18, 2026
    1.0
    If I could give 0 stars I would. My boyfriend went and got us a snack around 10:15, says they close at 1am. Perfect. He starts by ordering two snickerdoodle frostys. “We aren’t making them right now, just chocolate and vanilla.” When they could’ve made it, they just didn’t want to? But then he orders nuggets, chili, and a small fry. Looks and tastes like the fries have been sitting there for hours. Chili was cold like the heater was turned off, spicy nuggets were cold. Only thing that was hot was the regular nuggets and even then they didn’t the correct sauce. Wasn’t even 10:30 yet, why are they getting stuff ready for closing time so soon. Food should still be hot and made fresh. Should still make a frosty if someone orders one. Absolutely won’t go again, suggest you spend money else where!
  • CC
    Christine
    Jan 13, 2026
    1.0
    They’ve claimed to only have vanilla frosty’s the last two times I’ve gone…10 days apart.
  • CD
    Carol Dubin
    Jan 2, 2026
    5.0
    It was great! We wanted to eat out and all of the restaurants were packed. We got burgers and snuggled in bed and watched a movie! Perfect date night!
  • FF
    F.P.
    Dec 27, 2025
    5.0
    Beautiful experience! Everything was fresh. Manager understood my needs and made it happen with no attitude. That was a blessing. Thank yaw so much.

Frequently Asked Questions About Wendy's

Is 305 Essen Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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