Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
913 reviews
5 stars
354
4 stars
161
3 stars
134
2 stars
78
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, stale, or incorrect food items, with some expressing disgust over unsanitary conditions.
Management Issues
Several reviews pointed to inadequate management and staffing, leading to disorganization and poor customer experiences.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are moments of good service.
- CDCarol DubinJan 2, 20265.0It was great! We wanted to eat out and all of the restaurants were packed. We got burgers and snuggled in bed and watched a movie! Perfect date night!
- FFF.P.Dec 27, 20255.0Beautiful experience! Everything was fresh. Manager understood my needs and made it happen with no attitude. That was a blessing. Thank yaw so much.
- SFShatara FernandezNov 29, 20251.0Every time I come to this Wendy’s, not only is the service terrible, but so are the wait times and food. The food is always dry, incorrect, or cold. You wait a long time for unsatisfactory food and service. It needs to be shut down or put under new management.
- JWJames WilliamsOct 21, 20251.0I hate to talk about my people but this group of individuals they call employees especially the night employees literally suck, attitudes are bad and the food is bad. Always claim to be out of something like how don’t yall have any mustard? 😂 that’s like the number 2 condiment for a burger. Get new staff please.
- KWK WmsOct 15, 20252.0Stood in drive-thru for 14 minutes. Gentleman came out & told me the young lady was coming. States it was just them 2, everyone else was slow to show up. I left bc she never came to take my order.
Frequently Asked Questions About Wendy's
Is 305 Essen Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 5322 Essen Lane in Baton Rouge?
The drive-through at this Wendy's location is open Monday through Saturday from 6:00 AM to 1:00 AM and on Sunday from 7:00 AM to 1:00 AM.
Is Wendy's at 5322 Essen Lane currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery or takeout options?
Yes, this Wendy's offers delivery and takeout services. You can check availability and order through the Wendy's mobile app or the website order.wendys.com.
What payment methods are accepted at Wendy's on Essen Lane?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does the Wendy's at 5322 Essen Lane serve breakfast?
Yes, breakfast is served at this location and includes combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact this Wendy's location with feedback or questions?
You can call (225) 229-7171 to reach the location directly or use the Wendy's Contact page online. You may also call customer care at 888-624-8140 or complete the customer satisfaction survey with your receipt information.
Where can I see the menu and pricing for Wendy's at this location?
Menu and pricing can be viewed at order.wendys.com or via the Wendy's mobile app by selecting the Baton Rouge location.
Are there other fast food options near Wendy's on Essen Lane?
Yes, nearby you can find McDonald's and Times Grill, both burger restaurants, providing alternative fast food choices.
What dining options are available near Wendy's for different cuisines?
Near Wendy's, you have several options such as India's Restaurant for Indian and Asian cuisine, Piccadilly Restaurants for American Southern food, and Ava Street Cafe offering Vietnamese dishes.
Are there medical or dental facilities near the Wendy's at 5322 Essen Lane?
Yes, nearby medical and dental facilities include Casadaban Michael C DDS, Baton Rouge Oral and Facial Surgery, Premier Sleep Medicine Center, and several dermatologists and doctors nearby.