Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
558 reviews
5 stars
174
4 stars
124
3 stars
100
2 stars
42
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with some customers expressing health concerns.
Cleanliness
The restaurant was often described as dirty, with issues such as broken equipment and unsanitary conditions noted by multiple customers.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
- DHDustin HalbritterDec 23, 20251.0Do not eat at this Wendy’s. They will get your food wrong take forever to bring it to you and all the employees care about is going outside and smoking. I just watched them sit out there and pass a blunt around.
- DHdenah HabousNov 23, 20251.0Every time I order from this Wendy’s location, the meal is bad and cold, and the service is poor as well.
- CKCameron KennedyNov 7, 20251.0Horrible service! Mean lady in the window, and one of the workers on break is demanding food from the drive thru window. Got my order wrong, charged me for a frosty and gave me a sprite without changing the price. Forgot my son's nuggets. Nothing was fresh
- JJjames adams jrOct 21, 20251.0im here now ordered and your so called night manager is talking to the employees all side ways talking about wrighting one up as load as she can she has no respect for anyone in here not even the customers last time i new if you have something to say to a employee you take them to the office and talk to them you don’t do it in the store she needs to be thought better management skills …… and the soda machine is pooring out water all over the place
- TWThomas WertsOct 11, 20253.0Two weeks ago the restrooms were closed. On this trip the AC was leaking in the middle of the lobby. Ceiling tiles (8-12) on the floor, water dripping w / no buckets under the leak and mold in the bathroom on the wall. That poor manager and staff was so stressed by the state of the place. I felt bad for them
Frequently Asked Questions About Wendy's
Is 317 Highland Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Highland Rd. in Baton Rouge?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 19960 Highland Rd. serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near this Baton Rouge location?
Yes, delivery availability can be checked on the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Highland Rd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 19960 Highland Rd. directly?
You can call the location directly at (225) 234-0509 for any questions or feedback.
Where can I find Wendy's menu and pricing online?
Menu and pricing for this Wendy's can be found at menu.wendys.com and order.wendys.com once you select the Baton Rouge location.
Are there any other fast food restaurants nearby this Wendy's on Highland Rd.?
Yes, nearby fast food options include another Wendy's and McDonald's, both located close by for convenient choices.
What nearby health and wellness services are around Wendy's at 19960 Highland Rd.?
Nearby you can find Stretch Zone for physical therapy, HOTWORX yoga and pilates studio, and Aurora CBD and Hemp spa services.
Are there any nearby banks or financial services close to this Wendy's location?
Yes, Capital One Bank and Chase Mortgage are nearby, along with Western Union money transfer services for your financial needs.
What are some nearby shopping and service options around the Wendy's on Highland Rd.?
Nearby shopping includes GNC Live Well for supplements, Cake Goddess for desserts, and Michael Marie Salon and Exotic Nails for beauty services.