Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
556 reviews
5 stars
174
4 stars
124
3 stars
100
2 stars
42
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and a generally unkempt dining area.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff training and overall operational efficiency.
Customer Experience
Customers expressed frustration with the overall experience, citing poor service and a lack of responsiveness from employees.
- CKCameron KennedyNov 7, 20251.0Horrible service! Mean lady in the window, and one of the workers on break is demanding food from the drive thru window. Got my order wrong, charged me for a frosty and gave me a sprite without changing the price. Forgot my son's nuggets. Nothing was fresh
- JJjames adams jrOct 21, 20251.0im here now ordered and your so called night manager is talking to the employees all side ways talking about wrighting one up as load as she can she has no respect for anyone in here not even the customers last time i new if you have something to say to a employee you take them to the office and talk to them you don’t do it in the store she needs to be thought better management skills …… and the soda machine is pooring out water all over the place
- MGM GordonOct 17, 20255.0It's fast food, but the service is not good.
- TWThomas WertsOct 11, 20253.0Two weeks ago the restrooms were closed. On this trip the AC was leaking in the middle of the lobby. Ceiling tiles (8-12) on the floor, water dripping w / no buckets under the leak and mold in the bathroom on the wall. That poor manager and staff was so stressed by the state of the place. I felt bad for them
- HDHuman DestinyOct 6, 20251.0Lazy slow workers at this location cheating the system. They keep you at the ordering menu forever, then when you pull up they have you back up behind the yellow pole and pull forward again to reset the timer to look like you haven't been sitting at the window.
Frequently Asked Questions About Wendy's
Is 317 Highland Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Baton Rouge, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Baton Rouge, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (225) 234-0509.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 317 Highland Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Baton Rouge, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Highland Rd. in Baton Rouge?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 19960 Highland Rd. serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near this Baton Rouge location?
Yes, delivery availability can be checked on the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Highland Rd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 19960 Highland Rd. directly?
You can call the location directly at (225) 234-0509 for any questions or feedback.
Where can I find Wendy's menu and pricing online?
Menu and pricing for this Wendy's can be found at menu.wendys.com and order.wendys.com once you select the Baton Rouge location.
Are there any other fast food restaurants nearby this Wendy's on Highland Rd.?
Yes, nearby fast food options include another Wendy's and McDonald's, both located close by for convenient choices.
What nearby health and wellness services are around Wendy's at 19960 Highland Rd.?
Nearby you can find Stretch Zone for physical therapy, HOTWORX yoga and pilates studio, and Aurora CBD and Hemp spa services.
Are there any nearby banks or financial services close to this Wendy's location?
Yes, Capital One Bank and Chase Mortgage are nearby, along with Western Union money transfer services for your financial needs.
What are some nearby shopping and service options around the Wendy's on Highland Rd.?
Nearby shopping includes GNC Live Well for supplements, Cake Goddess for desserts, and Michael Marie Salon and Exotic Nails for beauty services.