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Wendy's

3.3
(538 reviews)

Business Details

(225) 234-0509

About

Fast Food RestaurantWendy's
At Wendy’s in Baton Rouge, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Baton Rouge, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
19960 Highland Rd., Baton Rouge, LA
70809, United States

Hours

Reviews

3.3
538 reviews
5 stars
170
4 stars
118
3 stars
94
2 stars
40
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food being cold, stale, or incorrect, leading to dissatisfaction with the meals.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and a generally unkempt restaurant environment.

Management Issues

Feedback indicated a lack of effective management, with employees displaying poor attitudes and inadequate training.
  • BB
    Brogan Bly
    4 days ago
    1.0
    Waits until after placing order to say cash only in exact change. Could not take my order even though I was reading from the sign said thats not something they do.
  • CL
    Chance Lambert
    Jan 26, 2026
    1.0
    Waited 30 mins for a 10pc nugget meal and made every car in drive thru pull around kept mixing food up between cars
  • DH
    Dustin Halbritter
    Dec 23, 2025
    1.0
    Do not eat at this Wendy’s. They will get your food wrong take forever to bring it to you and all the employees care about is going outside and smoking. I just watched them sit out there and pass a blunt around.
  • DH
    denah Habous
    Nov 23, 2025
    1.0
    Every time I order from this Wendy’s location, the meal is bad and cold, and the service is poor as well.
  • CK
    Cameron Kennedy
    Nov 7, 2025
    1.0
    Horrible service! Mean lady in the window, and one of the workers on break is demanding food from the drive thru window. Got my order wrong, charged me for a frosty and gave me a sprite without changing the price. Forgot my son's nuggets. Nothing was fresh

Frequently Asked Questions About Wendy's

Is 317 Highland Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Highland Rd. in Baton Rouge?

The drive-through is open daily from 9:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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