Taco Bell

3.4
765 reviews

Business Details

2040 O'Neal Lane, Baton Rouge, LA
70816, United States
(225) 751-4700

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2040 O'Neal Lane in Baton Rouge. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2040 O'Neal Lane, Baton Rouge, LA
70816, United States

Hours

Reviews

3.4
765 reviews
5 stars
273
4 stars
148
3 stars
118
2 stars
55
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor attitudes.

Food Quality

Inconsistent food quality, with several complaints about incorrect orders, stale items, and lack of freshness.

Cleanliness

Frequent mentions of unclean conditions, including dirty dining areas and bathrooms.

Operational Issues

Reports of long wait times, incorrect hours of operation, and issues with the ordering system.
  • AG
    Amie Gilbert
    Jan 31, 2026
    1.0
    I went in to order because the AI was not understanding. No one made eye contact with me when I walked in. Finally ordered and then had to turn around and use the kiosk for the rest of my order. The food bag was basically thrown on the counter when I went to get it. Never got my drinks that I paid for and no one would make eye contact with me when I walked up to the register to ask. Ended up just leaving without them. Never going back.
  • OH
    OAK HUNCHO
    Jan 30, 2026
    1.0
    JUST HAD THE WROST FOOD THE TACO WAS SO HARD N SOGGY IN SUM PLACES IT CUT A BIG HOLE IN MY MOUTH
  • RR
    Rita
    Jan 6, 2026
    5.0
    Went through drive -thru heading back from Florida on our way to Texas… later in the drive right before 9 pm skeptical about getting decent food on the go especially that late… both husband and I food was really good… tasted very fresh and hot… don’t expect much these days especially fast food and we were both impressed… not gonna lie, best experience from a Taco Bell in years … guy at the window very nice and just wanted to give them a shout out when so many fast food places get the negative comments….. this particular Taco Bell ? or this particular shift ? great job guys!!!
  • KG
    krunal gajjar
    Jan 4, 2026
    1.0
    Charging for water cups
  • JH
    Jami Hyde
    Nov 25, 2025
    1.0
    This is the worst taco bell I have ever been to. Terrible customer service and the food was awful. The girl working the window on November 24th at 7pm needs to be fired!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on 2040 O'Neal Lane?

The drive-through is open from 9:00 AM to 2:00 AM Sunday through Thursday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

What is the address of the Taco Bell located on O'Neal Lane?

The Taco Bell is located at 2040 O'Neal Lane, Baton Rouge, LA 70816, US.

Brand Certified Facts from Taco Bell

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Certified February 01, 2026Yext Knowledge Graph
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