Taco Bell

3.2
485 reviews
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Business Details

10623 Burbank Drive, Baton Rouge, LA
70810, United States
(225) 767-5240
https://locations.tacobell.com/la/baton-rouge/10623-burbank-drive.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 10623 Burbank Drive in Baton Rouge. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
10623 Burbank Drive, Baton Rouge, LA
70810, United States

Hours

Reviews

3.2
485 reviews
5 stars
176
4 stars
70
3 stars
63
2 stars
33
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned unsatisfactory food quality, including items being cold, poorly prepared, or lacking in ingredients.

Cleanliness

Customers expressed concerns about the cleanliness of the store, with reports of unsanitary conditions and pests.

Service Speed

Multiple reviews noted slow service, with long wait times both in-store and at the drive-thru.
  • PR
    paisley rayburn
    Nov 16, 2025
    1.0
    First of all, the AI ordering system doesn’t work correctly. I ask for a chicken soft taco, and it inputs a beef soft taco. After trying to take off the beef soft taco and re order the correct thing. A woman comes on the speaker and in a rude tone says, what are you trying to order!? As if it’s complicated. At that point I just wanted to drive off and go to Popeyes Nextdoor but my boyfriend was driving. To clarify I order the new chicken nacho fries, a chicken soft taco, and a Doritos locos taco. No modifications to any of the items. I get home and come to find out I got two puny excuses of a a chicken soft taco both with no lettuce on them and like 4 pieces of chicken and some cheese??? TWO! no Doritos locos taco in sight. Also no nacho fries, instead they gave me a nacho bell grande with no beans or tomatoes. Guess I got someone else’s order, but that doesn’t make sense considering no one else was in the line. Also my boyfriend says thankyou after being handed the order and the woman yells WHAT? at him… he says thankyou again. Better be glad it wasn’t me in the drivers seat cause I would’ve said nevermind actually and drove away. If you hate your job that much go work somewhere else.
  • MB
    May Bee
    Oct 7, 2025
    1.0
    Store manager Kim is rude and lazy
  • DP
    Donnie Patterson
    Sep 26, 2025
    1.0
    I had to sit and wait on my food for 30 min for a mobile order and then I get my food everything was wet not very satisfied
  • RD
    R. “Shelly” Dolliole
    Sep 5, 2025
    1.0
    The customer service is horrible. I waited at the counter 6 minutes before anyone even acknowledged my presence. SN: I was the only one in the lobby 🤷🏾‍♀️
  • MM
    Mack'ale Maiden
    Aug 27, 2025
    1.0
    Wen I tell u the store is nasty 🤢 with roaches and the general manager a big wine name kim should be fired immediately cursing me and my family out in front of ppl I will call the health department!!!!
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 10623 Burbank Drive?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

What is the address of Taco Bell in Baton Rouge?

The Taco Bell is located at 10623 Burbank Drive, Baton Rouge, LA 70810, United States.