Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of attention to orders.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about underfilled tacos and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty environments and issues with food handling.
Speed of Service
Customers frequently noted long wait times both in-store and at the drive-thru, contributing to a negative experience.