Sonic Drive-In

3.8
505 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Baton Rouge, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12121 Hooper Road for the ultimate SONIC experience!

Location

Sonic Drive-In
12121 Hooper Road, Baton Rouge, LA
70818, United States

Hours

Reviews

3.8
505 reviews
5 stars
229
4 stars
99
3 stars
80
2 stars
26
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and inattentive staff being common complaints.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrectly prepared items.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with the overall service.

Management Concerns

Frequent mentions of poor management practices, including inconsistent hours and lack of staff responsiveness, were noted.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during their visits, indicating that experiences can vary.
  • HJ
    Hannah Johnson
    Dec 30, 2025
    2.0
    The food was okay I just waited over 30 mins for my food and a girl that ordered a full meal arrived and ordered and 5 mins later she received her food. All I ordered was a coney dog and a chicken wrap. I dont really eat at sonic but I dont think I will come back.
  • WG
    William Gray
    Dec 18, 2025
    1.0
    Worst fast food experience I've ever had. Took forever then got nothing but attitude. Even tossed the mints to the ground. I threw the food in the garbage at McDonald's where I was treated like a human.
  • GB
    Glenn B
    Nov 1, 2025
    1.0
    I had an incredibly frustrating experience at this Sonic. The service was painfully slow, with no sense of urgency from the staff. To make matters wors, I observed employees playing around in the parking lot instead of focusing on their duties. They were completely inattentive to customers, and it showed in the lack of service provided. After waiting far too long, my food was never brought out. Ultimately, I decided to leave, despite having already paid, because the wait was unbearable. This level of unprofessionalism and disregard for customers is unacceptable, and I won’t be returning. Avoid this plate if you value your time and money.
  • CC
    Charmane Cooke
    Oct 8, 2025
    1.0
    WENT TO SONIC 2 days ago.saw I was pressure for time cause it was over 15 just trying to get drinks.. I ask for a refund and they gave a reprinted receipt that show cash which I paid for it with a card.. Never got money carhop blame manger manger left just sad to take customer money.. got another after telling them it said cash but still no money or nothing on card.. I have names on receipt but they need they jobs just remember GOD AINT SLEEP..
  • SY
    shane yates
    Sep 25, 2025
    1.0
    What kind of burger place cant even make a simple burger right, I mean its not that hard if its ordered with no pickles or onions you dont put extra Decided today 10/10 to give them a second chance and sure enough they screwed the burgers up again ordered no onions sauce or pickles add mayo and bacon Burgers came with sauce pickles onions and mayo no bacon