Sonic Drive-In

3.6
965 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Baton Rouge, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2434 O'neal Lane for the ultimate SONIC experience!

Location

Sonic Drive-In
2434 O'neal Lane, Baton Rouge, LA
70816, United States

Hours

Reviews

3.6
965 reviews
5 stars
389
4 stars
200
3 stars
121
2 stars
74
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews indicate poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or incorrect items.

Staff Attitude

Many reviews highlighted negative interactions with staff, describing them as rude or dismissive.

Management Issues

Several customers suggested that the location suffers from poor management and staffing problems.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted the enjoyment of certain menu items.
  • KC
    Kristy Crais
    Jan 2, 2026
    5.0
    Great
  • LH
    Le’Nor Heims
    Dec 22, 2025
    1.0
    Service is TERRIBLE. Screens always broke but they want you to make sure your order is correct on the screen. Went for two pretzel twist they came out with no salt. Never thought I had sent it back in for them to put salt on a pretzel and when you tell them extra salt bc they put none on it. The pretzel comes back drowned in salt🤦🏽‍♀️ I’ll just stick to the one on Coursey from now on
  • SH
    Shana Hernandez
    Dec 6, 2025
    1.0
    Consistently sucks at this location. The screens are always super dark. The order is only right 10% of the time and it's a bummer because Sonic use to be a favorite until I moved and ended up with this sad Sonic as the nearest one. Really wish the current owner or whatever would retire and let someone who actually cares take over.
  • SJ
    Stacy Johnson
    Nov 10, 2025
    5.0
    I wish I would've said it's to a receipt, to give her credit, because this lady was hustling. They were having trouble with the system/speaker, but she just asked me wait a minute while it boots up. Then she remembered some of my order and was ready when I hit the button again. She was ready for whatever was thrown her way, it just rolled off her shoulders. I heard her on the the customers speakers. I know not everyone would be able to handle this. BTW. She's BY HERSELF, meaning she's taking the order of every car want delivering all the food AND dealing with the technical difficulties. I would be on the verge of tears if I worked here.
  • BS
    Brittany “Hope & Kota's mom” Schnebelen
    Nov 5, 2025
    5.0
    Love the Happy Hour drinks!